Benalma Hotel Costa del Sol

Stayed at Benalma hotel for 5 days with my husband and two daughters. We chose this hotel as it seemed right for us, what with being in a bit of a quieter area but still only a 20 min drive from the airport and right on the beach. This hotel is light and bright, with a beautiful sea view from all the rooms , the main reception, bar/terrace and restaurant areas. The cleaners work hard here and its clear to see! The hotel is immaculate and the rooms are cleaned every morning. The staff here are all great but I have to give a massive shout out to the pool bar staff. Especially Fabian who is so kind, friendly and extremely hard working. He always has a smile and remembers your order! He is such an asset. The main family pool is good and always had some music playing , which we like. Saturday was great with some extra pool games for the kids and adults! The foam was fun! We didn't go to the more adult pool as it seemed a but too quiet and we were really happy around the bigger family pool. You need your room key card to access the pool and when you re enter the hotel as its gated. Food was always varied and plentiful. The Mexican night was delicious! We didn't get to use the thai or beach side restaurants as we were only there for a short time. I honestly can't say anything bad about this place, other than the lifts are very very slow , so use the stairs as much as you can! The one thing I would love the hotel to look at in the future is the water situation. Only giving little plastic bottles from the bar areas isn't great. Water refill stations dotted around the hotel and pool areas would be a great option and save on all the plastic waste. We are really looking forward to visiting again as a couple and enjoying the lovely sky roof top bar area which we didn't get to this time! Thanks for a lovely stay.

Absolutely amazing hotel. Repeated visitors and already booked for next year.

Hotel looks lovely, reception staff friendly and helpful. Rooms are on the small side. I know, you're only sleeping in it, but even so, on the small side. The function rooms are ok, seats, any of them, are uncomfortable. Food is nothing special bland and warm, seldom hot. I have food allergies which is probably why I wasn't impressed. Although saying that, every other holiday I have been on abroad, have catered above and beyond for me, so if they can do it. Apparently it was Spanish summer holidays, (didn't know that fact)so hotel was full of babies, toddlers and kids all who hated the hot weather. Two pools, both open at 10.00. To access pools you have to leave hotel. No hotel sunbeds on the little beach, although there was canny chap who rented you 2 sun beds and a parasol for 12 euros , on the same beach. When you go All Inclusive I don't think it's too much to expect a sunbed to be included. 15 minutes trip into town, by bus or uber. Nothing more local of interest. So ask me, will I go again???.....NO Nice hotel, friendly staff. But did I have nice relaxing holiday..NO

Firstly the hotel lobby is clean and rooms clean and modern ,food was nice BAD POINT the pools and having to pay for extra things like drinks in the roof bar cocktails are not all inclusive. Pools are dirty and cagged in with Hugh fence and gates adult pool dirty with hardly any beds and most of the are broken and sagging ,they dont open till 10 and its a rush for a good lounge or u get stuck under a tree on a broken bed and pool closes at 6 .tje hotel isiddle of nowere £20 to harbour which isnt worth the visit, they seem day pages to the public so the pools are full with no beds for guests. The beach has no loungers for hotel guests u have to pay .12am everything closes and the security chase u all out the bar ....I will never return the hotel could do better nut the have no clue ...they mark your room number when hoing for breakfast lunch dinner everyone was asking why when we all have bands on ,you need to Q to give your room number. But she could be clearing tables or something instead 🤔 One day the tables were all dirty and instead of clearing them the staff were filling the sugar bowls which really baffling to use like I say they have no clue and it shows

It's an awful hotel in the middle of nowhere the so called sky bar is a bar but no one serves you ignorant Spanish girl would not recommend to my worst enemy

The hotel was really nice but is a bit away from the busier part of Benalmadena if thats what you're looking for. Pool is away from hotel and seemed an afterthought. Nonresidents were taking opportunity to come off the beach so there seemed a lack of control. Entertainment was on during the day but maybe needs a bit more focus on engaging with the guests, especially non Spanish. Special mention for pool bar staff Ismael, Fabian and the cook Preeti who were all very friendly and polite.

The hotel was absolutely gorgeous. The rooms were clean and spacious and beds comfy. The adult pool looked a bit cramped so we went to the family pool and it was great. There were 9 of us and we always managed to get beds together. The bar had drinks and snacks which were nice. We all agreed we would go back. The roof top bar was absolutely amazing. The views and the vibe was just lovely. Not included in the all inclusive but well worth a visit.

The entertainment is the best

Great hotel kept to a high standard. This is my 5th visit. Although it's not adults only there is an adult only pool which is great for us. It's right next to the beach where the bar is shared with the public so it's dead easy to walk onto the beach all day long. Food is fantastic and varied each night. The lifts are ok at quiet times but get very busy and peak times so depending on where your room is in relation to either the restaurant/bar or beach I'd suggest just take the stairs if you can. There was a restaurant next to the pool privately owned and that was being renovated when we went but I can say noise was at a minimum but it would be a shame to witness on first visit so if you see that in other reviews, don't let that put you off. The other good thing is they listen to the feedback. When we first went 3 years ago there were a couple of issues (minor things like broken lock, kids easily running around the adult pool etc) but next time we went out had all been sorted. One thing to note is if you do visit 23rd June it's a big beachfront celebration for the locals - noche de san juan - where they wait until midnight to set off fireworks, be aware it's not every night! 😆

Rooms were cleaned daily on our 5 nights stay to a very high standard. Breakfast lunch and dinner with all inclusive was always very good . The staff in the restaurant are superb especially Eva Maria and Sergio - always run off their feet but very pleasant and attentive. Hotel in general is very clean and all staff are nice and helpful. Would definitely come back.

Last day here so writing this before we leave. Brought my Mum on holiday and the hotel, amenities and area are perfect if you don't want a nightlife of loud music and drunk people which was perfect for us. We were on the top floor 11 and the room and view were perfect. Staff were always helpful and polite, if you are then they will be too. Evening buffet was a little hit and miss but I'm quite a fussy eater anyway. Main downside are the lifts which are slow and clunky but you can't have everything can you. Some tips that may help: Bus 120 (picks up by the roundabout) takes you all the way to Torremolinos for 1.60€ each and doesn't matter where you get on or off within this Zone - Hotel is at Playa Bonita. Bus 103 takes you towards the Cable cars, Wednesday market, Old Town etc - picks up outside the hotel. The lift takes you between floors 12 and 1 - took ages to figure out where floor 0 was and realised it's on floor 1. To get into the Adult only pool there's a metal door next to the outside cafe and you need your door key to get into both swimming pools and back into the hotel gate from the beach. Don't expect a quite time on the beach on Saturdays or Sundays as it's packed as locals all come down in huge groups. There is a small supermarket and a couple of restaurants close to the hotel and 3 other restaurants a short walk away. There is also a nudest beach and restaurant a little further on - no we didn't venture to that one. 😅 Absolutely loved our 10 days half board and would highly recommend.

It was our 6th time at this lovely hotel. From beginning to end, a brilliant experience. Staff are the best asset to the hotel, with their friendliness and attention to detail. From reception, to bar/restaurant staff and cleaning team. If we needed any help with anyting, ie ironing board and iron, in our room within 10 minutes. I was celebrating my 60th birthday while I was there. I was welcomed, and greeted with cava and biscuits from both the Guest Experience Manager, Carolina, and Duty Manager, Laura. The Hotel Manager, Miguel, together with the rest of the management had a high presence on the hotel on a daily basis, making sure everything was running smoothly. About the staff, we could like to thank Jairo, chef, Jesús, Katie, Bibane, Cosme, Fabio, Darling and Patricia(bar Manager) for their efforts to make our holiday special. Also Romina, Vanesa and Eva. My 2 daughters came in for a week, and they received the same level of service. Highly recommended, and will be back next year.

We had a lovely family holiday Everything at hotel was perfect Restaurant staff especially Hedy, Ava-Maria all the staff there. Some of reception staff could be a little more friendly. Overall lovely hotel

I am just back from a visit to this hotel. Very clean throughout, and beds comfy. But the food was eatable but nothing special, hence the 3 stars. The adult pool was tiny, and the beach bar closed at 5 pm which was a shame because we were on the beach until late. The children’s pool was bigger but closed at 6 pm as did the adult pool. Not ideal. We enjoyed our holiday, but I would not stay at this hotel again. For the £1,200 we each paid for a weeks holiday it was not what we expected.