Barcelo Tenerife

Barceló Tenerife is a must go destination. Exceptional service, phenomenal food and a stunning resort overlooking the sea in Tenerife. Breeze restaurant for lunch was exceptional and Loredana helped make the experience even better with her faultless service.

We liked our stay very much. All of staff treated us very kindly.The hotel is beautiful. The rooms are a little worn out but clean and as described. The whole facility is well taken care of. If you love cacti and the lot you will like the hotels exterior design as well. It perfectly fits the surrounding nature. Boredom also won‘t be a problem as they have a varried program (from sports, over jewellery workshop to stargazing) with a fantastic animation team. If you looking for relaxation or adventure this is the place to go. All in all a perfect stay! Can‘t wait to come back.

We were to the understanding that as a Royal Level guest we had to go to a separate reception as this was perceived to be a premium level of accommodation or service at this hotel. We walked into the hotel where there was clear signage to go left to the Royal Level reception and right to the general reception. We went left and found the desks for the Royal Level reception unattended. We subsequently attended at the general reception to be told the Royal Level reception closes at 19:00. I accept that there may be minimal guests arriving after that time but surely they know what guests are arriving from their and the Jet2 bookings system – the point I am making is the confusion for customers, the reception staff who checked us in were friendly and helpful. On booking the holiday we were advised that we had booked Royal Level Deluxe room with sea view on an all exclusive basis. The Jet2 website shows photos with the nice rooms with comfortable sofa’s or chairs, indicates that the rooms have whirlpool baths or showers. More crucially indicated that complimentary early check in and late check out (subject to availability). We choose this package to benefit from the extra comfort of the room. A nice area to sit to relax and a whirlpool bath to relax – this was not the case there was one swivel seat in the room and two bench type seats with no back which were not appropriate for relaxing. There was a shower and a bath, but the bath was a standard back rather than a whirlpool – the bath leaked onto the hall floor but was reported and promptly repaired by the maintenance team. The food generally was very good, as Royal Level customers we benefited from the separate Royal Level restaurant as well as other areas for snacks. The al a carte menu in the Royal Level restaurant was good, however, the food was a hit and a miss I suppose depending on the chef on duty – I received a meal that was not cooked and was returned where at the other end of the scale I had steak which was delicious. We were able to use the buffet in the general restaurant which was very good in terms of variety but there did not appear to be any themed nights as other Barcelo hotels we have stayed at. On of the biggest assets this hotel has is its staff, ranging from the housekeeping staff who do an excellent job, the bar and restaurant staff – in particularly the restaurant staff in the Royal Level restaurant, a special call out must be given to Mabel who provided me with first aid after cutting my finger so caring and professional. The Royal Level allows guests access to a gated separate pool and bar area accessed via a fob / card, there is a second access gate approximately 50 metres away for staff access. This pool area is tranquil with lots of sunbeds, bean bag type beds and a couple of large double sun beds. The waiting and bar staff are fantastic, friendly and attentive. On the first day the gate access fob worked well but on day two and three it did not open the gate so we relied on other guests to let us in, I did get another access card from reception but that did not work either. On the next day, we could not access the pool area as the fob / card did not function – no one was in the immediate vicinity so I decided to access the pool using the staff gate where I could reach over and operate the handle from inside. On doing this I stepped into the area, with my wristband showing I was entitled to be in that area – I was rudely challenged by an unidentified female manager and spoken to like a two year old telling me that I should step out the area and how dare I be in there, I explained the issue with the gate and she told me I was wrong and should get out the area – at that point I looked over and another guest was at the main guest gate and the he could not access the pool area. This manager them backtracked and said I could go in – I am not being childish on this point but the poor level of customer service, the arrogant manner I was spoken to and treated was not good. I was merely trying to access the area which I was entitled to use to access. One of the biggest points I want to draw out is the check out time for rooms, the check out time is 12:00 but I have asked for a late check out on the two days prior to departure being told to attend after 18:00 on the day before departure. I did this and was informed that there was no possibility of extending the room – this goes against the spirit of the Jet2 website and I suppose the hotels own advertisements. I know the hotel may be getting busy but this is an important note for any guests who have a late flight home – we had a 21:15 flight and getting picked up at 18:45. We would not have picked this hotel or flight times had we been aware of that the possibility of a room extension on the day of departure was zero.

This hotel is so nice . Super clean, really relaxing , brilliant location so close to airport. Noise of planes aren’t an issue (ignore the moaners on here ). The staff we really great esp the blonde aqua aerobics man (sorry we never got your name) he was brilliant and such a credit to the hotel . Loads of activities on offer if you want them (we did not) . We enjoyed the food and the drink esp the pina colada slushies ! Great choice of pools . We opted for the heated pool by the breeze bar . It was quieter and had no issues with sunbeds . Rooms are immaculate . Bathrooms could do with a bit of an upgrade. Hotel was really chill … changing towels never an issue . This was probably one of the best holidays we have been on in years . Worth every single penny .

We had a lovely experience staying at Barceló Tenerife. The staff were all so friendly and welcoming, which made our stay even more enjoyable. There was a fantastic selection of food and drinks, with plenty of choice every day. We also never had any trouble finding sunbeds, and there were lots of activities to keep everyone entertained. At first, the hotel felt a bit like a maze, but after the first day we quickly got used to the layout. Our room was clean, comfortable, and well maintained throughout our stay. I also had a lovely massage at the spa, which was incredibly relaxing and a real highlight of the holiday. Another highlight was the glass-making class with Ambar on our last day. It was such a creative, unique, and fun experience, and a perfect way to end our holiday. Overall, we had a wonderful stay and would happily recommend Barceló Tenerife to anyone looking for a relaxing and enjoyable holiday.

best bartenders of the world !!! José David y Yeray!!!! Bar Plaza le meilleur 🇫🇷🇫🇷🇫🇷

Hotel was stunning the vibe was lovely and chilled. Always managed to get sun lounger and hotel was very clean. No queues at the bar and excellent selection of drinks. Only downside we found was the table service was a tad slow In the resteraunt and the food was luke warm on occasion. Otherwise great trip.

Had the best 10 days at Barcelo Tenerife. Everything was perfect from start to finish. Lovely place to chill out and relax. We stayed on resort for all 10 days as it has everything you need. Highly recommend. Can’t wait to go back!

Spent a week here in June. Had an amazing time. Hotel well laid out with bars, snack bars, entertainment area and restaurants. Staff were helpful and friendly, room was lovely and well thought out. We overlooked the kayak pool and it was lovely sitting out on the decking. Food was excellent in quality and choice, very high standard for a buffet setting. You could have a wide variety of different meals daily. And as a foodie I was in heaven every time o went in there 🥰 we also enjoyed sitting on the beam bags at the breeze bar of an evening and enjoying an evening stroll around when lit up in the evenings. Also 10 mins walk along the coast path there is a small town with shops bars and a supermarket.

Our last day here of our 2 week family holiday. This is our second time at this hotel and it is exactly what we all needed. Would be happy to stay longer if we could. It’s perfect place to relax and unwind. Weather always nice and plenty of choice for sunbeds by the pool…no matter what time we went we got a spot where we wanted to. We had adult children so not sure if it would be good place with little ones?! All inclusive buffet worked great for us. Yes food can be repetitive but dining areas are large to feel like restaurant dining and the staff in there work really hard to cater to your every wish. Thank you. We had family room and it offered everything we needed. Main shower was cold on arrival but when we reported it, it was fixed in no time. Didn’t watch a lot of the evening entertainment but what we did see was good atmosphere. We opted for Blounge mainly and this is where our star was…Jose. He was so friendly and made sure we had everything we needed and more ! THANK YOU Jose. Lovely walks along coast but it is hilly at parts. Reception staff great at getting us taxis when needed. Golf was close by which was a big lure for us. Beautiful courses. We will be back 😊

This was our second holiday at this beautiful hotel and we've already planned our next visit. We stayed at a Royal Level Suite and the service was exceptional from the Manager Jonathan and his team. Daiana went to great lengths to ensure our stay was as memorable as possible so much so that we cannot wait to return. The Royal level restaurant provides A La Carte and a comprehensive buffet ensuring every meal was extremely enjoyable. The excellent and attentive service from the staff there made us feel highly valued. The Hotel reception team are always professional and helpful particularly Daniel Martin, Daniel Gonzales, and Daniel Lyons. We can certainly recommend the hotel and in particular the Royal level accommodation for an extra special holiday.

Fantastic hotel all round. Staff are so friendly and welcoming. Rooms are really spacious and clean. Food is brilliant, lots of veggie options, hot, fresh and themed nights too! Animation team are brilliant, especially Jessica, Donovan and Samuel. Very relaxing and chilled out hotel/location. We had a wonderful few days! Thank you Barcelo!

Had a very chilled two weeks , lovely comfy bed , wonderful food and the waiting staff like Claudia was soooo friendly and kind and joseDavid and Jimena sooo fun and smiling and can’t do enough , the best staff make your holiday thank you

Very nice hotel with amazing good food choices. Everyday different kitchen of the world. It was very nice experience . One subject to be aware of, there was some local celebration in September, drums noises and loudspeaker songs. Not hour but 3 days. It was hard to stand. It should be informed upfront at reception. As than we would organise trips at these days to avoid noise. Nice bar choices, good food, nice service.

When I saw the pictures before I booked, I thought that looks really nice. When I arrived it looked even better. Beautiful layout, classy breakfast and dinner and lovely room.

Relaxing, engaging, fun, excellent food and people. Would recommend to anyone who wanted an all inclusive stay.

If you want a nice place just for a rest then it is good food for us was very disappointing!! Hotel is very clean and majority of staff were very good !!! Just the buffet serves were not and most food was only warm !!

Had the most amazing week at Barcelo Tenerife. The hotel is huge with so much going on throughout the day, it doesn’t matter that the area is quieter than others. The room was lovely, spacious and clean. The staff are so friendly and helpful. We ended up upgrading to all inclusive on our second day and it was so worth it. The buffets during the afternoon and evening had so much variety and never felt repetitive and it was so tasty. The choices of drinks and cocktails included were amazing. Loved being able to grab pool snacks and ice cream throughout the day too. On our second to last day we were invited to the tunnel experience in the hotel which gives an insight into the land it is build around. It was very interesting to learn about. Would have loved to have done the nature reserve walk but unfortunately I didn’t pack the right shoes. We were very sad to leave on our last day. We hope to be back again in the future! (With some better walking shoes next time🤣)