Barcelo Royal Beach

Third trip to this hotel and best visit so far . Never struggled to get a sunbed by the pool . Food was fab this year . Entertainment team lovely. Special mention to Gabi and Alex . Evening Entertainment was good . The only bad thing was that we had a big leak coming through bathroom lights second evening . Reception staff weren't bothered trying to say we couldn't move til the next day . Maintenance guy had switched off all the electrics so we couldn't get back in the room anyway so that took a while to get a new room. Guest relations man is fab to, always nice to see him . Will be back again next year !

We had a fantastic stay at Barceló. Despite a few minor incidents during our vacation, as well as some cleanliness issues both in our room and in certain outdoor areas, the staff were truly exceptional. Everyone was friendly, helpful, and professional, and they genuinely went above and beyond to make sure we had a great experience. The beach is absolutely beautiful and is without a doubt one of the hotel’s greatest strengths. The food was also very good, with a wide variety of options. Although the desserts were not quite to our taste, the overall dining experience was excellent. The hotel itself is good, but in our opinion it does not quite meet the standard of a five star hotel, or even a full four star hotel. We would describe it as a very good three star plus hotel. We would also like to give special praise to the animation team. They exceeded all our expectations, especially for families with children. Their enthusiasm, energy, kindness, and ability to engage the kids made a huge difference to our holiday. They created a fun, welcoming atmosphere every day, and our child absolutely loved the activities. What truly makes Barceló stand out is its people. The level of service is world class and is the main reason we are leaving with such a positive overall impression. We would especially like to recognize Ivelin, Deniz, Todor, and Plamin at the bar. Their friendliness, professionalism, and positive attitude were outstanding and made every day even more enjoyable. We also want to thank the hotel managers, who handled every situation exceptionally well, especially when dealing with a few guests who behaved very disrespectfully. They remained calm, professional, and always focused on providing the best possible guest experience. Finally, we would like to give special thanks to Teodor from the Guest Experience team. His dedication, kindness, and genuine commitment to ensuring guests have a wonderful stay truly stood out. Thank you for a wonderful holiday. Above all, it is the people working at Barceló who made this such a memorable experience. We would be happy to return and warmly recommend this hotel to others.

Staff ignorant didnt want to know you if you wer english food was crap payed for all inclusive and had to go out for food rooms wer ok wont be comming back

Review of Royal Barcelo Bulgaria First of all, I'm not sure who decided this was a 5-star all-inclusive hotel, because in my opinion it didn't live up to that standard. Positives: The people we travelled with made the holiday. It really is true that it doesn't matter where you are as long as you're with good company. The room was very clean, spacious, and well maintained. The pool area was excellent and one of the highlights of the hotel. Negatives: The minibar was completely empty on arrival, and there wasn't even complimentary bottled water. If you wanted bottled water, you had to pay extra. The towel policy was frustrating. It rained heavily, leaving all of our towels soaked, but the hotel refused to replace them because it was after 1pm and against their policy. The "all-inclusive" package was disappointing. Only house beer and basic spirits were included, with many drinks on the menu requiring an additional charge. The food was very bland, with little variety, and much of it was repeated day after day. Some of the staff came across as quite rude. I'm not sure whether this was due to a language barrier or simply differences in communication, but it wasn't the level of customer service I would expect from a 5-star hotel. Overall, while we still had a good holiday thanks to the company we were with, the hotel itself did not meet the expectations of a 5-star all-inclusive resort. Unfortunately, I wouldn't choose to stay here again.

I gave a 4 * review due to little things that weren’t working in the spa area like the cold foot showers, the jacuzzi next to the indoor pool didn’t seem to be working either. Plus the outdoor seating area upstairs next to the reception needs replacing, other than that this hotel was great. We had a lovely holiday with family, the hotel management’s staff at both restaurants were amazing and extremely helpful to me with my gluten intolerance, they went through all of the food with me each meal time which I would like to say a big THANK YOU to each of them and the lovely chef. On my father’s birthday they reserved a large table for breakfast for us which we decorated with banners & balloons. However all bars close at 11pm which I think is a little early for holiday makers but there are plenty of late bars near by this very central hotel and I would definitely return.

Ecseptional! Excellent! Our best family holiday! Hotel and staff is perfect! Food Excellent! We strongly recommend to choose this hotel. Very very good animation team and evening shows are really top .Live music , dansing, performing! Well done all of you for all the efforts! Great thanks! Will see you sooner then we even expected. Booked already!

This is a first class hotel with exceptional facilities and services. My partner is a five star chef and he was astonished at how exceptional food and drinks were. I am a Fitness fanatic and I’ve trained international athletes the gym Paul and spa facilities provided everything anyone could possibly wish for during their stay in a resort. All the staff were constantly happy helpful and willing to go above and beyond the call of duty the location is perfect. You’re just minutes away from a bus stop and literally a few minutes away. Walk from the shops and main strip of flower Street the room service was exceptional. All the staff work really hard and is kept exceptionally clean. I chose this hotel because of the gym and swimming pool and spa facilities and I was not disappointed. There are also so many relaxing where you can have a quiet moments to yourself or enjoy a coffee and chat with your friends, I cannot recommend Barcelona Sunny Beach highly enough; they are a credit to the chain and have thought of every single detail. They deserve every star they have and more 👏👏👏👏👏⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Our stay at this wonderful Hotel was absolutely AMAZING! The apartaments are very comfortable. The staff are incredibly kind, friendly and always smiling. We especially loved the fantastic entertainment, the "Modern Talking" show was unforgettable! A very special thank goes to amazing bartender HALIL, the most warm-hearted and friendly person!!! He makes the most delicious coctails with great passion! The food was excellent with a huge variety and wonderful taste. Thank You from our hearts for this beautiful experience in Bulgaria. We will keep these wonderful memories forever! ❤️

Was nice to try a barcelo i do use in other countrys ..we had a great time pool bar staff amazing resturant great lay out food and staff ..loads to choose from .room cleaners fab too.always fast service at bar very friendly helpful couldnt do enough for us. plenty space and loungers round pool entertainment on evening wasnt great same singer saw 3 different shows in 10days not as advertised on hotel website that needs looking at .but had a good time reception very helpfull always there to help

Ive struggled with this review and it has took me a few weeks to write it properly. First of all the room whilst dated was clean and bed was comfy. Then we come to the food. It was cold constantly I did not expect to have to put everything in the microwave at every meal but thats what we had to do. We've been to a different hotel in Bulgaria before and this wasn't an issue. It was very disappointing. My next complaint an this really spoilt it for us was the freezing temperature of the indoor pool. I couldn't get in as it was so cold and one lifeguards answer was you need to swim faster. Even though I couldn't physically get in because of the temperature. Overall its completely put us off staying at any Barcelo in the future a huge disappointment.

We arrived on the Wednesday and was greeted by friendly staff, we got to talking with Todor who was lovely and was very helpful and helped us through our stay and was a very fun and enjoyable individual. The rooms were clean and very presentable with a large bathroom and everything we needed for the 4 nights stay. The atmosphere was clam and fun with laughter and great conversations. INCREDIBLE value and we will definitely be returning! The location was in perfect distance to all amenities, i would massively recommend (and ask for Todor)

Ideal location, quite near busy area so plenty nearby, but far enough away to be quiet too. Food has been great, good selection daily. Friendly staff. Nothing has been any trouble for anyone. Spacious room, everything we needed. Very relaxing. Just what we needed.

As return visitors, we are once again having a truly wonderful stay. The entire team is incredibly committed to ensuring every guest has a positive experience. A special mention must go to Todor Georgiev—he is absolutely amazing, always ready to help, and ensures we have everything we need. The hotel is spotlessly clean, and the food is lovely. Well done to the team for delivering another successful holiday experience! We look forward to returning later in the year.