Bali Tropic Resort & Spa

We stayed at the Bali Tropic from 24th June to the 9th of July. It was a magical experience. The hotel is beautiful. Stunning scenery, well kept grounds, lovely pool area & a gorgeous beach. Our room was lovely, cleaned every day by attentive staff. Reception staff are very welcoming. The security team were always on hand to help stop traffic so we could reach the supermarket. The restaurant staff are wonderful & couldn't do enough for us. And the bar staff were exceptional, they work so hard & always with a smile, they really made such an effort, we are so grateful. I cannot that the amazing team at the Bali tropic enough, our whole stay was perfect!

Excellent hotel right at the beach. I went with family in June 2026, and we loved staying at Bali Tropic resort. Its a beautiful hotel, situated right at the beach and has a lovely rooftop pool with bar. We stayed in the Deluxe Bungalows and that was quite comfortable, we got a couple of interconnecting bungalows so we could be together as a family. All in all a good stay.

absolutely loved our two week stay, the rooms the food the staff the grounds the area was all superb already looking at booking for next year the cleanliness was fantastic and nothing was too much trouble amazing place

We had the most wonderful experience at Bali tropic resort Nusa Dua the facilities were great and the staff were beautiful nothing was a problem for them.

We chose a Club Level room because we expected a higher-end experience and several of the advertised amenities were a big part of our decision. Unfortunately, our stay was overshadowed by a series of problems that significantly diminished what should have been a relaxing vacation. One of the main reasons we booked this room was the large soaking tub, but it never produced water that was hot enough to enjoy. Staff attempted repairs, but the issue was never fully resolved and we ultimately had to use multiple electric kettles to warm the bath ourselves. During one of the maintenance visits, gray water was accidentally spilled throughout our room on the hardwood floor, creating another inconvenience. The most disturbing incidents occurred on our final day. First, a pipe burst outside our room, with gray water mixed with what appeared to be sewage and fecal matter flowing into the hallway directly outside our Club Level door. The most disturbing incident happened on our final day. My wife fell and lost her phone right outside the Club Level building on hotel property. We immediately contacted security, clearly stated exactly where it happened, and confirmed via CCTV at the nearby spa that she still had her phone shortly before returning. The resort has cameras literally everywhere, you can see them covering every angle of the property, yet security only checked the feed right outside our door and flat-out refused to review the actual area where she fell. It was clearly stolen within an hour. They allow theft on their property and simply will not address it. The resort has cameras everywhere, yet security only checked the feed right outside our door and refused to review footage from the actual area where she fell. It was clearly stolen within an hour. Their lack of effort enabled the theft on their property with zero help recovering it. Service consistency was also an issue. Room service repeatedly forgot items or delivered incorrect orders throughout our stay. While occasional mistakes are understandable, the repeated errors (over four times) became very disappointing. Another reason we selected this resort was the advertised adults-only pool area, hoping for a peaceful atmosphere. However, children were allowed to use the space on multiple days despite guest complaints, making it difficult to enjoy the quiet environment that had been promoted. The policy was finally enforced near the end of our stay, but by then most of our pool time had already passed. What left the biggest impression was management’s handling of our concerns. When we discussed the many issues we experienced and the possibility of compensation, the conversation focused on a manager’s personal financial circumstances rather than the hotel’s responsibility to address the numerous service failures. That approach felt uncomfortable and inappropriate from a customer service perspective. To be fair, the staff members we encountered were courteous and genuinely tried to assist whenever possible, which makes writing this review disappointing. The property itself is beautiful, but the combination of unresolved hot water problems, maintenance issues, the sewage incident, the phone theft, repeated room service mistakes, and the delayed enforcement of advertised amenities resulted in an experience that fell well short of what we expected from a Club Level stay — especially given the premium price. We sincerely hope management addresses these issues so that future guests can enjoy the experience that is being advertised. The picture is us leaving headed home early because we refused to extend our booking due to EKA, the GM.

We enjoy our stay , especially in breakfast the staff with name parmini so kind and friendly, thank you for your service we love it very much

My stay at the Bali Tropic Resort was great. Really nice resort, lots of options for dining - food was incredible, functional gym and right on the beach front. The live entertainment at night very lively and created a nice atmosphere. The spa was really fantastic too! There was an initial issue with the air conditioning on the first room I was assigned. They tried to fix the problem first (so was waiting for the technician to arrive and look into it, which wasted a lot of time), and in the end I had to go to reception to ask for a new room. I feel this should have been offered in the first place and saved me about 2 hours of waiting, unpacking and repacking. No issues with the second room - it was very comfortable and air con working perfectly :) It is worth mentioning the lovely staff, particularly one of the ladies at the restaurant (Parmini) and the lady making the omelettes at breakfast (didn't catch her name). Very attentive and was so nice to chat to them during my stay there.

I stayed at this resort at the beginning of March 2026 for one week. It was an all-inclusive package. How would I rate this resort? Hmmm. I would have to say it is as close to #10 as you can get. The staff, the resort itself and the position of the resort were all perfect for my solo getaway. The food was exceptional and being a coeliac, the staff/resort went out of their way to ensure I knew what I could eat and what I couldn't. The variety was good. I actually gained a couple of pounds. All I did at this resort was eat, sleep, lie by the pool, read and go for walks or bike rides. I wouldn't say there is a lot of shopping, but I wasn't there for that purpose. If you did want to shop, I would recommend hiring a vehicle/driver and heading off to the more popular areas of Bali. There are some markets nearby, however. I was there to relax only. The rooms are fantastic - shower, big bath, veranda, fridge, TV etcetera. The rooms were cleaned daily. Noise from outside the resort was not a bother. Bali Tropic Resort and Spa is a big compound. It has its own little beach and a walking track that goes for miles in either direction. I was even lucky enough one clear morning to see the volcano in the distance. Activities can be booked with vendors along the beach front. I did go and have a number of massages outside the resort. Would I recommend this Resort? YES!! I will be going there again.

Thank you again As always fantastic stay in Paradise Every time we come we fill like home room 2017 it’s just perfect Thank you To all your staff 🌹🙏😘

The Bali Tropic is a great hotel set in beautiful grounds that are kept immaculately clean, its Balinese style is quite unique and we loved the design of the resort, it’s beautiful. We had two Deluxe bungalows for our family which are spacious and well designed but are now showing their age, they look a bit tired but are kept spotlessly clean. On the bed and breakfast board basis all you will receive are two small bottles of water a day (not enough to fill a kettle) everything else is a paid for service including the mini bar but there is a really cheap supermarket directly across the road from the hotel so it’s not a problem. The main asset of this resort are the staff, they were all brilliant, the service we received while staying there was exemplary, it’s really well run and any issues are resolved immediately, everyone is so friendly and so willing to help any way they can, every single one of them were fantastic. We ate in the main restaurant on our first night which was ok but we dined out for dinner at the other local hotels and restaurants for the rest of our stay. The buffet breakfast was really good with a huge range of selections for every taste, there is something for everyone and again it is really well organised. The pool area is really nice but can get noisy in the afternoons when the all inclusive starts to kick in at the swim up bar, the more alcohol the guests consume the louder it gets. There is an alternative if you prefer it quieter, there is a rooftop pool which is lovely and was not crowded during our stay. I have to give a mention for the laundry service that is available at the resort, it’s the best I’ve ever experienced in many years of travelling, it’s so cheap. It’s a same day service if sent out before 10am and it returns pressed, it was so good that on our penultimate day we sent all our laundry out and put it straight in to our luggage so we didn’t have to bother with it on our return home. There are several motor boats moored on the beach which you can book through the hotel or at the desk on the beach which will take you out scuba diving, snorkelling or out to the surrounding islands. They also have plenty of non motor equipment like kayaks, wind surfing and a small sailed catamaran. There are also bikes available so you can ride the coastal walk which runs for miles along the beach front and passes through all the neighbouring hotels, you can also get to the Bali Collection via this route. The only disappointment was the beach, it’s dirty. Because it’s tidal every morning it is covered in seaweed and litter, the staff cleaned the beach but it would be the same every day. There is also the added problem of the staff disposing of the seaweed by digging holes and burying it, this is going to cause a problem in the near future when this biomass starts to break down, it will start to release toxins and the smell will be disgusting, there was a whiff of it already having started. The end of the beach where the boats are moored isn’t cleaned and it really is disgusting. Just a couple of things to note which we were unaware of before our stay which might be helpful to people considering staying at this resort. It is not in the gated community section of Nusa Dua (ITDC) where all the big hotels are located (Sofitel, Westin, Hyatt, Melia, Novotel, St Regis, Laguna etc) it’s a little further along the coast situated in Benoa. It was not a problem for us, in fact we preferred to be out of that area but some may like the added security it offers if you stay in a hotel within the ITDC. The hotel is not situated on Nusa Dua beach, it’s about 3 hotels along from there, the hotels off Nusa Dua beach have little bays/ coves whereas the main Nusa Dua beach is a long strip of white sand. I would definitely stay at this resort on our return, it’s a great place to stay and really good for the price, I thought it represented good value for money but they would have to resolve the beach issues before I rebooked.

Staff were an absolute highlight, food was amazing, facilities exceptional and such beautiful craftsmanship in the buildings. The gardens were incredible and we could not fault the service, we will be back.

The hotel was ok. Reception staff were not very helpful and did not advise of an extra pool available or that there were free bikes to use. It took a while to find the extra pool as there was no signage. The food was ok. The coffee was poor. I found that the grounds would be improved if gardeners picked up leaves, we did see some gardeners in the morning collecting leaves but within a half hour, leaves had already fallen. Rooms were spacious but tired. The whole resort needed a good clean. Will not stay here again.

Stayed 6 lovely nights in the Club Room. The room is spacious, was clean and had everything we needed. The bed was huge and comfortable, pillows a little too large. Ocean view was a bonus. The vibe at the hotel was really amazing. The staff is on another level, super friendly, polite and helpful. That was a standout. The buffet was very good. There was a variety of options for breakfast, lunch, high tea and dinner in the All Inclusive package. There were limited coffee options and I’d like to see more Balinese/ local food available in the buffet. But the food was healthy and tasty which was fantastic. The cocktails included in the package were average. However, we didn’t even know they were part of the package so that was a nice surprise. It was relatively easy and quick to get drinks and all services in general. The beach was very well maintained and didn’t see any rubbish. Plenty of options for seating. Really amazing experience for the price we paid.