ARJAAN DUBAI MEDIA CITY BY ROTANA

Great location and clean rooms. However, the rooms could benefit from renovation to match the updated lower floors. Overall, the ballroom is beautiful and an excellent venue for a henna night.And special thanks for the beautiful hanin her great and wonderful support

From the moment! arrived, the staff (Dishali) she’s warm and welcoming, making check-in quick and hassle-free. The room was spacious, spotless, and beautifully, with comfortable bedding that ensured a great night's sleep. At the gym ( Supun) super friendly always smiling, the gym is so clean I love that 👏 (Michaela) such a caring Recreation manager she’s there to help . Bravo 👏

Last January, we had the opportunity to stay at Arjaan Rotana for the first time. Since we had such a wonderful experience during that visit, I decided to celebrate both Eid and my birthday with another staycation at the property. From the very beginning, Ms. Grace, the Duty Manager, has always been exceptionally helpful and supportive whenever we visit. As a Platinum member of GHA, I have consistently received a warm welcome during our stays at Arjaan Rotana. Upon check-in, Kirk kindly assisted us with the booking I had made through the GHA app. For this stay, we booked a One-Bedroom Pool Room. Ms. Ambreen also provided excellent assistance, and while waiting for our room, we enjoyed a sumptuous lunch at Cilantro. Omar warmly welcomed us, while Saif and Wai delivered outstanding service. Chef Christine's pastries were exceptional, and the cakes—especially the Red Velvet, Tiramisu, and Carrot Cake—were absolutely divine. The room itself was spacious and beautifully designed, featuring a private pool with temperature-controlled water that remained comfortably warm throughout our stay. That evening, we enjoyed another delightful dining experience, with Ms. Reina, Althea, and Myleen providing attentive service. The food selection was varied, delicious, and thoroughly enjoyable. We returned for a third visit and this time stayed in the Two-Bedroom Pool Apartment—without a doubt the best accommodation option at Arjaan Rotana. This time it is to celebrate my birthday which happens in the long Eid al Adha vacation. The apartment was incredibly spacious, and the breathtaking views of Palm Jumeirah from the private pool made the experience even more memorable. Once again, Ms. Grace ensured that every detail of our stay was perfect. Ms. Dilshara gave us a warm welcome and was genuinely excited to see us return. Little did I know that she and her team had prepared a wonderful surprise. From birthday balloons and rose petals to an abundance of cakes and sweet treats, I felt truly pampered and celebrated. Harish was also extremely helpful with our luggage and assisted us whenever we received food deliveries. Jessalyn and Radi from Housekeeping kept the apartment immaculate and ensured we had everything we needed throughout our stay. Mr. Shahid delivered cakes, birthday cards, sweets, and fruit platters that filled our living room table with delightful surprises. During breakfast, we had the pleasure of meeting Chef Mark, while Mr. Kaza, the F&B Manager, thoughtfully arranged a special birthday celebration at lunchtime. Together with Ms. Reina, Althea, Myleen, and the rest of the F&B team, they surprised me with a heartfelt birthday cake and song that echoed throughout the dining area. It was a truly touching moment that I never expected. Our extended Eid holiday and birthday celebration became an unforgettable experience. Without the dedication, warmth, and genuine hospitality of the entire Arjaan Rotana Media City team, these wonderful memories would not have been possible. I sincerely thank the amazing team at Arjaan Rotana for making our stay so special. We will certainly be returning again and again. Hats off to everyone for delivering exceptional service and creating such memorable experiences for your guests.

Excellent,like every thing insa allah next time choose arjan rotana

Centrally and conveniently located. Front staff are generally polite, but the sales team lacks the type of professionalism required for a four star hotel.

The check-in process was seamless, and I would like to commend Mr. Ali at the front desk for his highly professional assistance. Additionally, the hotel staff was wonderfully responsive to all of my requests. While the breakfast was excellent, my dinner experience at Cilantro restaurant was only average; many dishes ran out quickly, and replenishing them was quite slow.