Arena Mar

Polite smiling communicative and helpful young receptionists in the bright, light, marble-and-glass interior of Arena Mar hotel. The spa zone was ideal for us, uncrowded and of effective use and perfect fast results! The pool was spacious with dense warm water that keeps you on the surface ;) you can imagine yourself being on the beach with the photo wall of the sea and beach umbrellas on one side of the pool as a kind of extension. The jacuzzi was nice too with the soothing therapy of changing colors. I do recommend the hotel for couples as they can enjoy seclusion and comfort in the spa zone. Yes, with both thumbs up.

Good evening! I come with a not-so-good review for the Arena Mar hotel in Golden Sands for our New Year's stay. I don't know how it is in the summer, but it wasn't okay now. First of all, the hotel is not 4 stars, it deserves 3 stars at most. The food was acceptable, not very much or diverse, but you had something to eat and at least it was fresh. The heat was okay in the rooms. Secondly, New Year's Eve was not what it should be. The hotel has 2 restaurants, and people were divided into two. That wasn't a problem, both restaurants had a DJ/singer. The fun started at 8 pm. When I arrived, the appetizer was already on the table. Then every hour, that is, at 9 pm and 10 pm, they put 2 more dishes. Everything was rushed. The food was not what it should be, you didn't really have anything to eat. The biggest problem was the way the restaurant staff behaved. Starting at midnight they started to take as much as possible from the tables, and by 1 am there was no place left for anyone to get a juice, wine or anything else. Even the juice and coffee dispensers were closed. If you wanted something, you had to buy it. People would go to the juice or water dispenser and the coffee dispenser and the head waitress would tell them it was closed, then turn her back on them. Most of the people who were over 55-60 years old left disappointed because they couldn't even communicate with her. At one point, I went and told her that what was happening was not okay and she offered me water, as if I needed water. I couldn't communicate with her. Either she didn't know English, or she was acting stupid. And I think it was the second option. It was about principle and how they treated their customers. It was not at all right that at 1 am, everything was closed and people were sent to their rooms. Some left, but some of us stayed and had fun until about 3 am, but only because there was a very good DJ/singer in our restaurant and he created an atmosphere. We wanted to show him that we Romanians have fun even if we don't have drinks or food. 😁 At the other restaurant, the fun ended earlier. In the end, I DO NOT recommend this hotel for New Year's Eve or any other celebration. Maybe in the summer they are more ok, although I doubt it. I wish you a happy New Year, with many achievements and successful holidays!

The hotel is very nice, the staff are very nice, the inside pool is great and warm, the family room is big, has 2 bathrooms which is great when you travel with kids, the location is great, the breakfast is great while there are a lot of guests in the hotel, at the end of our stay when there weren't a lot of guests in the hotel- the breakfast wasn't fresh every day, the bread was with mold on it, the pancakes were dry and felt old, the desserts also felt very old and dry like the staff didn't threw it away and just keep putting them out over and over again every day