Apartments Monaco

I booked Apartments Monaco for 2 adult and 1 child (13 years). I got confirmation from site “Booking” for my request. I send them a message about when we will come to the apartment. But when we came , there was only 1 bed!!! After this I cancelled the booking by “Booking” and I wrote messages to managers of this apartment and to “Booking” that it’s impossible for us stay there! And if it’s their fault I asked to return my money!!! After long trip we have to look for new place where to stay!!! My mother uses crutches for walking! And she had to go to this apartment from parking (it is far!) by road that goes up and down sharply!!!! There is no opportunity to stop in front of apartments!!! There is no opportunity to unload luggage in front of the apartment! We carried our big luggage by this road from parking, and after we understood we couldn’t stay there - again to parking !!! From 1 floor to apartment there is narrow steep staircase. It’s impossible to bring luggage by it! There is no elevator! After some time “Booking” wrote me that managers of the apartment said that we didn’t come ! how it works??!I wrote many messages to “Booking” that we were there and it was impossible to stay there ! This apartment didn’t respond to our request ! But they ignore it !!! 5 people saw us when we came there ! And 2 women from this apartment that we met there explained how to find this apartment! And there is cameras also!!! They cheated us!! And they took our money!!! 👎🏻👎🏻👎🏻👎🏻👎🏻

Total scam They send a text message 15mind after 11am check say you will now be charged for an additional day due to late check out. We then stored our backs for 1hr30mins before our taxi arrived and they demanded €80 store fee before the released the bags to us, avoid

when I finally located this place, there are no signs to identify where you are, it just looks like a house...I called the number provided by my booking agent twice, no answer either time.... so I walked in to an area still with no signage. I braved it and walk up to the first floor, I see a lady there and ask if I can check in, she grunts at me then points to a piece of paper stuck to the wall that says check in 3pm (it's 1.30pm by the way). I explain that I'm working and won't be able to check back in til late, which is met by a rolling of the eyes before she just walks off. hmm... bit strange I thought, so I waited for her to return and again asked if I could check in, again this is met with a huff and a puff before she returns with a clipboard and demands €60 cash only (tax dodge!) for cleaning. I explain that I don't carry cash, which again, is met by a shrugging of the shoulders and a tut before she trondled off again. it's as this point I walked out, I'm paying €300 for this kinda service?, I don't think so. the arrogance and unprofessionalism was astonishing and clearly they don't need my money.... honestly, avoid, truly awful, there are plenty of places in and around Monaco in the same price bracket, try one, I did and I was greeted with a smile and offered some service.

The worst I've ever been through when it comes to accomodations! Such a rude owner and "cleaning lady", to who you have to pay 59 euro cleaning fee without cleaning anything. But the worst part was when I extended my stay with one extra night (had to because of work, would never have done that voluntary). They wanted another 59 euro cleaning fee, and if I didn't pay (again) they threatened to evict me and call the police. They even shut the water down! No cleaning (dispite the "cleaning fee"), no AC, no service, the toilet doesn't flush, smallest shower ever, you have to pay extra for checking in earlier, hourly cost for each bag you want to store before cheking in... Everything with this place is just wrong. DON'T BOOK THIS PLACE, IT SUCKS!!!