Aparthotel Corona Roja

The seventh circle of hell would be a fair description. Looking like it was built in the 1970's, and not remodelled since. A combined (understaffed) Bar/ restaurant offers junk food in abundance. Do not be taken in by the lovely pictures offered. Lunch is always an offering of cheap frozen chips/ chicken nuggets/ burgers/ sausages plus what ever is currently cheapest in fish or meats ( frequently pork). The "Salad bar" offered two remade mixed salads which frequently included fish (usually Tuna) plus scattered vegetables. According to the owner, people like me ) Vegans / Vegetarian) should go somewhere else and not harass him or his staff trying to get a meal - when they have paid for All Inclusive. In fact he went as far as to say that if I "harassed (complained to) his staff again- he would throw me out. The attitude from the bar staff was shocking, with one openly saying that we were only interested in getting free drinks! All inclusive to me means paid in advance- especially if like me you cannot consume alcohol. The same staff had no issues leaving the bar to chat to female guests or dispense free drinks to individuals not wearing A/I wristbands. The exceptions were the two mature ladies who displayed knowledge and standards when operating the bar counter. A word of warning for those like me who suffer from extreme allergies. Cross contamination is constant. Usually by other guests but as the counters are not supervised through service- left unchecked. The restaurant obviously has a shortage of crockery/ cutlery as seen by queues at the cutlery station and guests being left crockery fresh from a dishwasher and soaking wet. Clearly insufficient time for dishes to dry! Slip hazards were common with food stopped on the floor, but with three or four staff trying to clear tables from hundreds of guests, frequently lay for fifteen minutes before being cleared up. There was also an issue with (mainly) ladies and children coming straight from the pool area without suitable or dry clothes. Throwing on a see-through top with a bikini doesn't constitute acceptable restaurant attire. I ended up buying food every day and cooking from my self on the two rings provided. Don't look for the advertised microwave- it didn't exist. I also bought crockery and utensils. The apartments themselves were okay. Ancient and totally in need of refurbishment but the housekeeping staff were the only department who constantly went over and above. The maintenance man was charming, but come on, one man can only do so much. In terms of location, its the far end of Playa Del Ingles. Actually closer to neighbouring San Augustin than the centre of life for Maspalomas/ P.D.I. There is an unmanned bus station within walking distance, perfect for the days when awoken by on sight construction , you can at least get a bus to somewhere nice. There is currently no on site supermarket ( a new 3m×4m shop exists), no car hire branch and please try to avoid items or water thrown from balconies. Finally reception, emailed in advance regarding a particular allergen and advised in resort regarding dietary requirements. Don't look for a management structure because the only "manager" on two successive occasions was at reception. This was the lady who lied to my tour operator, couldn't remember my name or room number ten minutes after having my booking form in her hand, and ensured the owner would not even discuss dietary requirements of potentially life threatening allergies. To summarise- just don't go un less you book really cheap self catering and expect only that. The pool is there with broken umbrellas!

This hotel cannot be faulted the room facilities exactly to our needs the food was excellent the staff from Dawn at reception Roberto at the bar unreal will definitely return here

Absolutely shameful!!! The worst place I've ever seen!!! Cockroaches and bugs everywhere... Horrid food... no quality or variety... Terrible reception service... You ask for a complaint form and they say they don't have one... What a pathetic establishment... You ask for one and a man claiming to be the manager comes out shouting and rudely telling you to leave if you're not interested... What a solution!!! And you have to pay for everything. Don't be fooled!!!

Lovely hotel. Lovely time. Lots sunbeds. Food ok. Quiet. 5 mins walk to the beach. Rooms are dated but very spacious. Well be back great for a 2star

Excellent staff Angelo on reception and bar amazing

I shall start with the good, Marcus the young guy on the front desk, very welcoming, service with a smile just as it should be, I’m afraid that’s where it ends! The two other persons behind the front desk need work on every aspect of being front of house. Dawn English lady extremely unpleasant, face like thunder and extremely hostile and that’s before you even speak to her, Julia the other lady, I guess she picks and chooses what mood she has for you. My room which I had paid extra for was ABYSMAL! Kitchen sink made a ‘glug glug’ sound all day and night, the shelf just about holding our tv up looked like it had been put up by a 5 yr old! The bathroom sink underneath was rusted and absolutely filthy!. This room was not even a 1* I complained to the ever so lovely dawn, to be told ‘I got what I paid for’ absolutely disgraceful attitude considering I’d paid a little extra, she also informed me that they have absolutely nothing to with Loveholidays and how they describe there rooms’ which I found VERY ODD! I have stayed at this hotel several times, but this experience was awful! Extremely disappointing and I have to say it’s the two ladies behind the front desk who have made it abundantly clear they have ZERO customer service in them. Won’t be staying again! Anyone thinking of booking POINT BLANK refuse the ‘studio apartments’ on level 1 all you will hear is CONSTANT trollies going by ur room at all times of day and night from kitchen to cleaners absolutely horrible experience and noise. Stayed 11 nights and had breakfast once and dinner once so il leave you too read into that how you will, this was my honest experience may 2026. 2/10 at best.

Been visiting for years and as they say you get what you pay for however its 100 times better than what to expect for the price. Staff are amazing namely kay and jose in the restaurant and bar. There is always lots of food choice my fave being the stews. Meat always so tender. We had a refurbished room again and they are great. And over the years never had issues and infact it just keeps getting better qnd better and still not breaking the bank. Location is great the perfect base to explore the gorgeous island

Nice room and close to beach. BUT there are Building works from 8.30am all day every day. Can t relax in bed or round the pool due to noise. Avoid if you are just wanting to relax

Building work and I got lumped in an apartment next to where the work was being done it could easily been a four. The ffor thef

I had a very disappointing experience at Corona Roja. I unfortunately suffered food poisoning during my stay, which I reported to staff. However, my concerns were not taken seriously. The staff were rude, dismissive, and showed a complete lack of professionalism. No action was taken to address the issue or support me, which made an already unpleasant situation much worse. I would not recommend staying here based on my experience.

Spent a week here 7th-14th March 2026 all inclusive I think the bad reviews are very harsh for price paid this was by far the cheapest AI accommodation in this area we found Our room was modern & clean & we had a hairdryer in the bathroom & didn’t have to pay for tv usage which had English channels Food was good on the whole especially breakfast & lunch & a great choice of AI drinks on offer Staff were helpful & friendly from reception to bar/dining room staff they even put ITV on in the bar so we could watch Cheltenham races I would say the only small gripe we had was the pool area could be cleaner & the pool warmer was literally impossible to take a swim 🥶