Apartamentos Resort Spa Estival Park

Don’t look at the hotel photos that being advertised by holiday companies because when you get here you just confined to small section of hotel because they devided the hotel to small sections that you not allowed to go . very rude bar staff and most of unbranded alcohol drinks and cocktails are being charged when you already paid for all inclusive, which I go to Spain few times a year and I never experienced this before, even they charge 2 euros for your towel in the gym , restaurants are very crowded and if you are not in at first when restaurant opens no way you be able to find what you want to eat , I been here couple days and can’t wait to get out of here , if you are British holiday goer find somewhere else because you will not enjoy here specially if you book it all inclusive. And the pools are very crowded and you not be able to find space or swim and water i. The pool quite dirty because so many people using a such a small pool .

Estival Park Hotel – Disappointing for all-inclusive expectations ⭐⭐⭐ Not fully inclusive – despite booking all-inclusive, you’ll have to pay extra for cocktails, even non branded & non-alcoholic ones. Found bar staff quite rude. Found I have been ignored when at the bar, choosing Spanish guests over British to serve first. Pools are far too small for the number of guests. Don’t come here expecting to swim properly – been here a few days and because it’s overcrowded and almost impossible to find space I've not been in the pool. Don't expect to have access to the whole resort as you are confined to certain areas. Evening entertainment lacks enough seating, so you’ll struggle to get a spot. Food service is slow to restock – if you’re not among the first in when the restaurant opens, you won’t get the full range of options.

Myself and my friend booked the hotel through Tui . The main selling points was the length of the flight, and transfer time. The hotel is a little dated but the meals are good and lots of choices. The entertainment team are great and the shows that are brought in are really good. Honestly you can’t fault it. The waiting staff, cleaners and bar staff are so helpful and friendly . But the older reception staff are so rude and unwelcoming, which is poor as they are your first impression. We had to move rooms as on one side of the hotel around 10 rooms looked over the bins from 2 hotels. The smell is very unpleasant and then they are emptied around 2 in the morning. They don’t put that in the description. So please ask your travel agent to check this for you, 1465 was one of the rooms. The in hotel Tui rep was so unhelpful so we rang Tui helpline and they were great. And we were moved to a different room. We enjoyed the pool activities and the beach is a short walk. There are some shops and bars near the beach. I probably won’t go back but only because there other places to visit.

Upon arrival from the TUI coach that wasn't delayed, hotel reception advised my girlfriend and I that we only had 25 minutes left to have any food in the form of snacks from the bar downstairs. When we asked for food, even though it was 25 minutes before food stopped being served, we were told no more food was being served, even though we could see the self-serve burgers, hot dogs and fries all out under the heat lamps still but chained off. We complained to reception who advised that they have their schedules that cannot be changed. Told of the places to eat down by the beach. I'm disabled with Multiple Sclerosis, as they could see, paying all inclusive, to be told that no food is available and i have to walk 10mins at least to go to a place to pay for food. We had to order from Just Eat. This was unacceptable from the service we had paid for and expected. TUI advised that the hotel's schedule is fixed and cannot be adjusted and that i would not be reimbursed for the food order and the inconvenience, even though i explained how I was disabled with Multiple Sclerosis. The hotel has a large number of guests staying at the facility, so it's very very noisy at breakfast, lunch and dinner in the large dining hall. The hotel staff carry out their service and that's all, nothing further. This was so obvious whenever asking a member of staff for anything, bar staff, receptionists and 'lifeguards' advise you readily on what you cannot do, even when asked for assistance. Ben, the bar waiter was such a nice person, so helpful and friendly with me given my disability, which made the contrast with other members of staff much more obvious. Throughout the facility are signs of what you are not allowed to do. This, with the bare minimum service that staff carry out almost makes you feel that being there is an inconvenience for them. If you are mobility disabled and use a walking stick or crutches, do not use the only toilets downstairs. I have a flexyfoot walking stick and crutches but still i slipped and fell twice in my 4 night stay because of the tiled floor and water from the pool. When i lost grip and fell for the 3rd time at reception coming into the diner, thankfully this time a security guard and 2 members of staff helped me to a dining table before my girlfriend came to meet me from the other side of the hall in tears, because at that time, she could only get us a seat there, very far away. Good luck if you ask for a late checkout by the way! Moving forwards, we will never use TUI services again nor stay at a Rules Rules Rules Estival Group location given how we've been treated.

Good hotel a bit dated and food was the same thing most nights. Snack bar was good. Staff was very friendly and helpful . Lifeguards was excellent removed towels off of sunbeds when they were left for long periords with nobody using them. very quick to give first aid when needed. Entertainment was good. Would return.

Dirty Pool No entertainment on at night! Nice area Not value for money

3rd Visit and up to the usual standard. Not much more that I can say following my previous two reviews. Great hotel, great food, great location. A brilliant All Inclusive hotel and I am sure we will be back. 😎👍

amazing hotel so much to do, lots of food aswell so much option. pepito, the one who ran most of the entertainment was fantastic, he was so funny and kept everyone happy all the time, lovely man. bar staff amazing too so friendly! will definitely be coming back here next year🩷 can't wait🎉🎉🎉🥳

An honest review of our stay. We booked this holiday through TUI and didn't realise until after booking that guests could be allocated to one of two hotels within the complex: Silmar or Almaris. We were placed in Silmar, although after seeing both hotels we would have preferred Almaris, which appears to have been more recently refurbished and felt brighter and more modern. Silmar itself wasn't terrible, but it did feel dated and a little dark in places. It also seemed much busier, particularly at meal times. Guests can use the facilities and restaurants in both hotels, so we mainly chose to eat at Almaris. The food selection was plentiful, with lots of choice at every meal and a snack bar available throughout the day. However, the biggest disappointment was that the food was rarely hot – most dishes were only lukewarm. One thing we really missed was having tea and coffee-making facilities in the room. As an early riser, I found it frustrating not being able to get a coffee until breakfast started at 8am, and unfortunately the coffee served there wasn't great. The pool area was pleasant and well maintained. We were always able to find sunbeds when arriving around 9am, although by 10am most had been taken. What really let the holiday down for us was the atmosphere and entertainment. As British guests, we often felt overlooked by the entertainment team. Despite making an effort to be friendly and join in, we felt largely ignored. Most activities and interactions seemed heavily focused on French guests, and many activities were conducted in French. This made it difficult to feel included. The bar staff were a mixed experience. Some were perfectly pleasant, and there was one particularly friendly lady who was always welcoming. However, others came across as quite abrupt, sometimes slamming drinks down on the bar, and we even witnessed staff shouting on occasion. La Pineda itself is a small, quiet resort. We would highly recommend the Irish pub along the seafront, where the food was hot, the service was friendly and the atmosphere was welcoming. There is also an excellent pancake and dessert bar further along the promenade after the water park. The beach is lovely, although there are no sunbeds on the main stretch unless you walk further along, and there weren't any water sports or beach activities available. Overall, we had a comfortable stay with a nice pool, plenty of food and a good location. However, everything felt just "OK" rather than great. The lack of friendliness, limited entertainment for non-French guests and generally average experience mean that, while we enjoyed our holiday, it isn't somewhere we would choose to return to.

Pool was great food was okay the entertainment was amazing ruby gave us the best experience and we will definitely be back

Very good experience, really good entertainment. Pepito was very interacting, 10/10