Anemos Inn Hotel

All-inclusive, featuring high-quality food and branded drinks. The variety and choice of food are excellent! Management and staff are on the same line... the customer is king. Hygiene is top, too! This hotel is highly recommended!!!

Possibly one of the worse hotels I’ve stayed in. Upon arrival you are presented with a weird drink in the reception and given a list of the hotel facilities. There is then no explanation of the list, you are expected to find your own way to the room. We hung around the lobby for 20 minutes asking where our room was because no one was showing us. Eventually, a staff member aggressively told me a cart delivered me to my room. We then waited another 10 minutes for said cart to arrive. The room was clean which was the highlight. We paid for a sea view and it was barely that because the hotel is located across a highway from the beech. We were then told the restaurants could only be dined in 3 times a week. Despite paying for all inclusive. No one informed us you could dine at the restaurant if you had booked 24 hours before. Some of the staff were lovely but they looked stressed and overworked. The pool staff never once asked if we wanted drinks and we were shouted out for approaching the pool bar because we had to order through the staff stood around the bar. No one explained this. You had no chance of getting remotely tipsy because the service was just that poor and the alcohol was just that weak. I’m really not sure how this place got 5 stars and I’m not sure how TUI present it as a platinum hotel either. If you’re reading this and you’re used to luxury, this isn’t it. Pay the extra few hundred pounds and go elsewhere. DO NOT WASTE YOUR MONEY!

Great location just back from beach and fantastic mountainous background. Top service from all staff with plenty of smiles. Food selection was great and we needed more than a week to fully appreciate it. Great play area at the back for kids. Mine were to old and we loved the beach but there is something for all. I planned Samariá gorge and Balos as a must do and hotel was a good location being west and close to Chania. The hotel surpassed my expectations and so did the surrounding landscape. Having the all inclusive is the only option to consider in my opinion. Extended past checkout time the time to your transfer bus arrival was great as we were picked up at 1840. I will definitely stay at the hotel again and my sons 18 and 22 were very impressed with my choice.

Just back from week here, Excellent contemporary hotel in lovely location, hotel from the outset was outstanding in every way, From Welcome, explanation of services and restaurants available. Food was really excellent with plenty of choice, and we used 3 of speciality restaurants all again excellent. Beach across road buggy will take you via hotel tunnel 3–4 minute trip and always available. Food service and drinks again at beach great and all area spotless , special thanks to Aello Murphy for making us so welcome every day. Hotel will take you to and from your room if required and replenish in room services daily. Entertainment good, something for everyone. Whole experience very relaxing and special, would return and next time book spa experience

We went to this hotel last year and although we do not normally return to the same place, we decided to make a return visit to the Anemos. The hotel scores highly in every aspect - cleanliness, food quality and variety, the beach, the wide range of facilities and excellent evening entertainment. We give special thanks to Nicos and his colleagues at the main bar and Aolia and everyone at the beach bar. We had a fabulous time - thank you.

Have just returned from a wonderful holiday at the Anemos Resort in Crete. The different themed restaurants are an added good experience.The two main swimming pools and the bars at the hotel are excellent.Buggies are available to drive under the adjacent main road,and take you to the Anemos beach,which is a lovely beach, with sunbeds and umbrellas.There is a Anemos beach restaurant available at lunchtime and in the evenings.It has lovely food,good service and wonderful surroundings. My wife and I stayed all inclusive rate,and had a wonderful time . there. Spa, lovely bars,great restaurants.pools everything to make a lovely holiday vacation.

We have just returned from a wonderful week at Anemos Luxury Grand Resort, and we cannot thank the entire staff enough for making our stay so special. This was not just another holiday for us. It was our very first trip abroad with our son Alessandro, who is on the autism spectrum. We arrived with excitement, but also with some understandable worries about how he would cope with a completely new environment. From the very first moment, we were welcomed with kindness, warmth, and genuine care. The staff showed an exceptional level of understanding and sensitivity. They helped Alessandro establish important routines and reference points that made him feel safe and comfortable throughout the week. They allowed him to choose his favorite table in the restaurant, which became "his table" for the entire holiday, and they helped us find a comfortable spot by the beach as well. These may seem like small gestures, but for our family they meant everything. The room was absolutely beautiful, spacious, comfortable, and impeccably maintained. The resort itself is stunning, with wonderful facilities and a relaxing atmosphere. The buffet was outstanding, offering an incredible variety of delicious food every day. What we will remember most, however, is the human side of this experience. Every member of the staff made us feel welcome, respected, and genuinely cared for. Their professionalism was matched by their kindness, and they helped transform what could have been a stressful experience into one of the most beautiful weeks of our lives. For a whole week, it truly felt like living inside a dream. Thank you from the bottom of our hearts to everyone at Anemos Luxury Grand Resort. You made our first trip abroad with Alessandro a success, and you gave our family memories that we will cherish forever. With gratitude, Stefania, Lorenzo and Alessandro ❤️ "We arrived as guests and left feeling like family." 🌊☀️💙 Grazie di ❤️ dalla nostra famiglia 🙏🏻

Arrival and has good kerb appeal there are as many good points as bad. But too many small issues to warrant the given 5 stars The hotel is isolated and 1 km from Georgopulis 7 eu in taxi Check in went well with friendly helpful staff ( especially the Canadian lady sorry forgot her name ) every thing was explained well , Taken to the room in a buggy We had an up graded room with shared pool ( 3 other rooms ) the room was a reasonably sized ,the beds very comfortable, the terrace area was superb with our own sun beds and ample space ,however attention is needed , there is not enough storage. Two drawers and a wardrobe which also houses the iron and board ,there are limited amount of sockets available , the coffee machine and kettle are on a shelf in a small wardrobe with only one socket in the back making changing the over difficult, the hair dryer kept over heating and cutting out The room was well service every day ( one day the mini fridge was not stocked but a quick phone call and was speedily sorted ) the room was in a good location and everything easily acceable there were two sets of steps to the main area , everyday. There was a puddle of warter half way down and again at the bottom these were there for the whole 10 days we were there , no attempt was made to clean / remove them jus wet floor signs put up daily Now for our biggie the Food There are 5 supposed à la carte restaurants not my expectations of Al a carte 1, The Greek is a set peice menus No choice I enjoyed it but my partner didn’t eat any of the appetisers,or starters, but did like the lamb shank chicken and pork and dessert was ok 2, the sea food again set menus with no choices we struggled with appetisers , starters but the sea bass was superb 3, the Asian was a major disappointments especially the fried ice cream we had before This one came with a thick stodgy batter which was greasy and the. Ice cream didn’t flow out as expected 4, the Italian you were given choices for the main which was nice and we had a far better meal 5.the meat and grill again you were given a choice of main we both had steak which was super but no choice as to what with it set potatoes and roast veg , would have preferred chips Now the elephant in the room THE Buffet I’ve had better buffets in some 4 star resorts . The food was never hot or fresh. Chips always tasted as they had been there ages , there was a lovely looking salmon one evening but it was wartery and tasteless . There is a significant issue with the toaster at breakfast, it’s placed on a table/unit way too small and the under tray not long enough, so constantly you would find your toast on the floor , The pool bar was always busy making getting drinks /snacks difficult and occasionally not turning up or snacks cold The lunch snacks were very good The crepe bar was super The staff generally were helpful and friendly unless you sat in the wrong area for lunch where we were told loudly and rudely you can not sit there and will have to move ,there was no indication the area was closed To finish a a positive the hotel offers a bookable shower room for people with late departure this was super Would i recommend NO Would I return NO

Just left and had a great time. The grounds are beautiful and the standard of the food is very good. Rooms are very comfortable. It’s not perfect though. The staff can be hit and miss, some are bordering on rude at times and really do not prioritise customer experiences consistently. I’ve stood at bars across the resort and just been ignored , and the service around the pool is just random with most of the staff seemingly just hanging out around the bar and not actually getting around to serve. I think it needs a management shakeup to be truly recognised as “luxury”. Also the food at the Italian al a Carte was not great. I’ve given it 4 stars as we did have a great time but also felt a bit disappointed as was hoping it would be amazing.

This is our 3rd consecutive year returning to Anemos. It’s usually my 8 year old son and I, but this year we brought my friend and her son, who has Down’s Syndrome and some accessibility needs. The hotel team could not have been more fabulous in arranging rooms close by for us, and generally taking care of arrangements before we arranged. I’ll let my friend review how she felt about the hotel experience from their perspective, but from mine, it’s was another incredible stay. Stunning hotel, amazing food, the staff are just brilliant from the restaurant staff to the reception and concierge team. We had a private pool room for my son and I, and although June isn’t overly busy with school age families causing pool bed shortages, it’s still nice to have that quiet pool time when needed. The beach is beautiful, everything is immaculately clean, and the hotel grounds are beautiful. I think we’re going to struggle to ever find somewhere that compares to Anemos that we love as much. Thanks again for making our holiday in Crete feel like home from home 🩷