A wonderful family holiday that exceeded our expectations
pirms 4 mēnešiWe had a fantastic stay at AluaSun Continental Park, and overall our experience exceeded our expectations. The biggest asset of this hotel is, without a doubt, the people. From the moment we arrived, Silvia at reception made us feel welcome and at home. In the restaurant, Teresa and Adela were always smiling, kind and attentive, while the gentlemen at the bar were equally friendly and professional. A special thank you also goes to Linda from the entertainment team—our little boy absolutely loved the mini disco every evening, and her energy was amazing. The housekeeping team also deserves recognition for keeping our room spotless every single day. The food was very good, especially during the first five days. Everything tasted fresh, and we genuinely looked forward to every meal. Towards the end of our stay, the menu became a little more repetitive, but this is only a personal opinion. One thing that really surprised us was the comfort of the beds. We slept so well that I’m now looking for similar mattresses for our home! 😊 A few small suggestions for improvement: * The air conditioning could be a little more powerful during extremely hot days. * A microwave in the room, or at least one on each floor, would be very helpful for families with young children. * The connecting rooms are a great idea for families travelling together, but the sound insulation between them could be improved. * The evening entertainment was enjoyable, but after the mini disco it was already bedtime for our little boy. We appreciated that the hotel offered us a quieter room, but it would have meant giving up our larger room and balcony, so we decided to stay where we were. Overall, we had a wonderful holiday and created beautiful family memories. Thank you to the entire team for your kindness, professionalism and hospitality. You made us feel truly welcome.