ALUA SUITES LAS ROCAS

2nd time I have stayed at this hotel. Cleaned daily, great pools. Drinks all good. Great service from the team. Everyone really friendly. Will be back for sure. Many thanks

Never again. The food was decent. But the hotel was filthy. There were bandaids on the smoke detectors in the room. The AC barely worked. There was a caulking gun on the ground in outside of our door for 3 days. One day there was a half eaten tomato outside our door. When I called to have the caulking gun and tomato cleaned up they housekeeper was annoyed that we asked her. They brought 2 clean towels one day but did not make the beds or clean the room. Very disappointed - I expect way more from Hyatt.

Lovely hotel, great location stunning view's. Room cleaned daily, pool areas clean, fab enteratinment/ staff day and night. Bar and resturant both spot on, staff very freindly, food could not fault either. We really enjoyed our 11nights .

The hotel is fantastic, beautiful location with fantastic sea views. Food was always really good with plenty of variety for all ages. The staff were all really friendly and kind. The room itself was great, plenty of room and we asked for a ground floor sea view which we had, the view over the adult pool and the sea was amazing. The only complaint we had was that the room had a damp smell from the air conditioning and the bathroom had a strong smell of drains, having spoke to many people during our stay, it seems most people had the same issue. The entertainment was great and the entertainment team were so funny and full of energy, great with kids and adults, Brian was a star the whole time. We will definitely return.

Stayed here with 7 girlfriends for an all inclusive weekend. We had no hot water the entire stay, occurred power cuts, no WiFi and disgusting customer service. No drinks are allowed near the pool & there’s no bar at adult only pool. But the views are superb. The entertainment team are friendly and although the buffet is smaller than expected everything was well cooked and tasty! The rosè wine is delicious! Some cocktails are included in AI, others aren’t. All cocktails are pre mixed which isn’t ideal and taste quite synthetic. Short taxi ride into Cala d’or where there’s many places for excellent food, service & cocktails. A cheap and almost cheerful stay, but glad to get home to a non freezing cold shower. It was fine for a girls trip where we weren’t too fussed and happy to get out of the hotel but I would not visit with children or for a nice getaway with my partner.