ALUA BOCCACCIO

I would avoid this hotel and its company at all costs, unless you want last minute booking changes, rude customer service, poor communication, and so much more. I'm just writing this to help out others, if you want a nice relaxing holiday, book elsewhere.

Family of 4 (2 teenage daughters 15 & 17). Highly recommend this hotel. It’s small enough to feel friendly and involved with lots going on, but big enough to do your own thing. The staff couldn’t have been better. They were welcoming and helpful. If you love activity by the pool then you’ll love the daytime. There was bingo, waterpolo, shuffleboard, darts, aqua splash and sangria making. Brilliant token system so no empty cups left around. Can change pool towels every two days. Evening entertainment varied. Interactive some nights, other nights a singer to listen to or dancers to watch. The food and drinks were good with plenty of variety. Lots of areas to sit around both daytime and evening. I wish I’d asked for rooms overlooking the pool and entertainment as we like the sun on our balcony in the morning and then shade late afternoon. Read comments re small rooms… This didn’t affect us and with two teenage daughters you can imagine the clothes and cosmetics!! We were hardly in our rooms. There was too much to enjoy in the hotel and nearby. The location is excellent. Lots to explore. Can recommend Get your Guide trips. We did a speedboat and snorkelling trip and loved it. Many bars and restaurants and shops. Can walk to small aqua park but entertained us for 5 hours or so. 5 min walk to the beach and 20min stroll down to the port. A fantastic holiday with Jet2.com.

We booked Alua Boccaccio through last minute. They overbooked the hotel and sent us to a cheaper, worse hotel in a poor location and tried to sell it as an equivalent. The rooms in the other hotel have no aircon, the facilities are less modern, fewer amenities, more children, fewer drinks options, and the food options in the restaurant are wildly different and much lower quality. We've had no communication from the hotel group or Lastminute. It's been a waste of our time and is continuing to put a shadow on the holiday intended to reduce our stress levels. I couldn't recommend this hotel group as the service is terrible.

We had a terrible experience here and regret booking. The hotel was a massive disappointment, and the staff were incredibly rude and unhelpful when we needed assistance. Don't ruin your holiday by staying here; there are plenty of much better options nearby!

We had such high hopes for this trip but alas it was not to be. This review isn't to let off steam, it's to offer a perspective on an experience for others to consider before booking. The staff were lovely, that needs to be stated. The first thing - the size of the rooms. They are tiny - even given that you go to the sun to be out of your room, we found it difficult to find places for our stuff (and we travel light!). The entertainment - a lot of the rooms face out and over the stage, so you if you're not into hotel entertainment, maybe this isn't the place for you. The food. We went all-inclusive and so, this was the most disappointing experience. The food was bland, repetitious and if you are a veggie - eat out. One night a sign proudly displayed a cauliflower curry - woohoo - but no. It was cauliflower that had been boiled to oblivion with curry powder sprinkled on it. At the end we decided to eat out as we just couldn't face the food. The pool is really small and the beds are crammed in so, I'm assuming as a result of complaint, if you go to the beach the hotel has a small bar there where you can get drinks and a small snack. Only issue here was that on three occassions all of the snakcs had meat in them. Also, as there was little room around the pool we had to purchase beds at the beacj and this cost us around £70 for the six days. We loved Alcudia but wouldn't go back to this hotel which is such a shame as we were so looking forward to it and it wasn't cheap.

Good location to the beach. Very clean and tidy. The food was good, the basics were covered. The drinks options were awful. Worst I’ve experienced. White wine in a plastic or paper cup is not good. Day snack hot food sat out and was stale. Pretty awful if I’m honest. We had a poor aircon unit. Staff were friendly and helpful. The pool was clean and never felt overly busy. Overall a cheap and clean option. Lacking a lot of quality.

Had a really lovely stay. Rooms were nice, beds very comfortable but wardrobe/storage space small. Everything kept very clean by staff. Best all inclusive food I’ve ever had, one small criticism though is the meat during evening meal was often a little overcooked :( Breakfast & lunch superb! Snack options during the day were good. Great selection of drinks, but disappointed at the pre mixed cocktails as they were strong to the point of undrinkable. Would have been nice to have a couple more options for children (slushies etc) Bar/evening bar staff especially were all so nice. Beach bar was a massive plus and helpful it had toilets! Pool area not huge but personally I liked that and was always able to find beds. Daytime entertainment was good. Needs to be a bit more variety with night time entertainment. The quality of the acts were really good but too many singers, maybe a comedian, more game nights etc something the audience can interact with more. Despite the few small things I’d 100% come back.

One of the nicest hotels we have stayed in on Majorca. The best staff, big shout our in particular to Victor and Paco, but all staff members were so friendly and happy. The rooms are perfectly big enough, clean and the most comfortable mattresses ever. Nice bathrooms with big walk in shower. Food was lovely and was varied every day. Nice walk to a beautiful beach. 2 x sunbeds with umbrella 18.20 euros per day but if you like the location you can prepay for a minimum of 4 days and your beds will get a reserved sign on them. Very handy beach bar for Alua guests, serving a good range of drinks, alcoholic and non alcoholic, snacks and biscuits so you don’t have to go back to hotel for lunch. There are also cloakrooms. We enjoyed our time at the hotel and are planning on returning later this year to explore more. Thank you for a most enjoyable stay. See you in October,

Really great experience at this hotel. We arrived at around 1am and were offered a bite to eat (some cold meats, cheeses and bread etc) which was very much needed after the journey. The room was clean, neat and modern. We were a bit nervous as a lot of reviews said the rooms were small and it was, but plenty of storage for clothes and we don’t spend much time in the room on holiday so it wasn’t the end of the world for us. No problem getting a sunbed of choice, we were down about 9am each morning and no issues. Breakfast and lunch we found slightly repetitive at the restaurant but evening meals were great with a different theme each night and meats / fish cooked and served throughout the night so nothing was cold. The drinks were okay, cocktails as part of the all inclusive were pretty gross but the lemon slushies at the pool bar were great. We only went to the snack bar twice and choice was limited. The bar at the beach was a really great touch but bear in mind the closest loos are a 7/8 min walk from there! We only spent half a day at the beach due to the limited snacks available and proximity to the loos. Sunbeds were available to hire by the bar though, about 9 euros each. The entertainment throughout the day was the same pretty much every day but something different each evening. The animation team were funny, personable and weren’t too pushy about taking part in activities. Overall a fab holiday and really glad we chose this hotel :)

Horrible experience They targeted as me Mr.in membership I am woman... Very horrible all this! Other things as room and food were okay