Aloft Palm Jumeirah (ex. Aloft al Mina)

Very disappointing experience. My nephew was asked to leave the pool after another guest complained, claiming his swimwear was inappropriate. I personally checked, and he was wearing proper swimwear. I spoke with the reception and later with the manager, but neither made any effort to investigate the situation fairly. Instead, they simply sided with the other guest. I expected equal treatment and professionalism from a hotel of this standard, but unfortunately, the way this situation was handled was unfair and very disappointing.

Great atmosphere and breakfast variety with a wonderful customer care special Ms Christine, and her team in the buffet

Been travelling to Dubai the last 10 years and only come access this hotel 7 years ago and since then been staying here every year it’s my go to hotel on the palm for a simple easy going nice hotel. It’s a 4 star hotel but I believe you get a 5 star service here. Don’t get me wrong it’s not like these big extravagant Atlantis style hotels that’s why you don’t pay their prices to stay here! rooms always clean, comfy bed, can always get a sun lounger round the pool which is big enough for a swim or just to float around to cool off. You have a buffet style restaurant always something for everyone special mention to ‘Christine’ who brightens up my every morning ( thank you ) and to lots of other staff but don’t catch their names - also special mention to the lifeguard always so happy and helpful round the pool. There is a lovely Mexican restaurant on the roof who are always happy to to see me return ( lovely view and cocktails ) Only downfall at the present time is the sports bar being temporally filled as well as the Greek restaurant but like most things in Dubai at the moment but just happy to be here, looking forward to seeing them back open on my next visit. The hotel is not ‘beach front’ but a lovely 2 minute stroll and great service there too. Still got another week to enjoy. Thank you everyone at Aloft Palm. Ryan x

We had an amazing stay, and our dining experience was one of the highlights. We were served by Shahboz, Nadim, and Raj, who were attentive, friendly, and provided exceptional service throughout our meal. A special thank you to Eaindra, the hostess, for the warm welcome and outstanding hospitality from the moment we arrived. The entire team made us feel truly valued and went above and beyond to ensure everything was perfect. Their professionalism, genuine care, and attention to detail made both our stay and dining experience memorable. We highly recommend this place and look forward to visiting again!

Breakfast at ESB was truly the highlight of my day. The food was delicious, but what made the experience unforgettable was the exceptional hospitality from the team. A heartfelt thank you to Nicole, Christine, Aaki, Anup, Malvin, Santhosh, and Pavithram for their genuine warmth, attentiveness, and for going above and beyond to make me feel so special. The surprise birthday cake was such a thoughtful gesture and made my celebration even more memorable. It’s rare to come across a team that serves with such passion and sincerity. Thank you all for making my birthday morning so wonderful. I truly appreciate your kindness and look forward to visiting again!

Perfect experience thanks Anob

We had a wonderful experience at the Aloft Hotel Palm Jumeirah. The hospitality was exceptional, and the entire team made our stay truly enjoyable. A special thanks to Ms. Christine, who assisted with our reservation and provided outstanding service throughout our visit. Her professionalism, warmth, and attention to detail made a real difference and ensured everything was seamless from start to finish. Whether you’re planning a relaxing staycation or a fun daycation, I would highly recommend Aloft Palm Jumeirah. A fantastic destination with great service, a vibrant atmosphere, and a memorable guest experience. 🌴✨🏨😊

The outside view of Burj Al Arab and the sea is amazing. The food is good maybe just need some additional choices especially on the dessert and main course. The staff service is good and Christine is so accommodating and helpful.

Beside the mazing location that connect to the mall, that staff at checkin and restuarant are very nice and helpful. I am really impress with the service and thier friendly personality.

It was first time visit at beach bar of this hotel and it turned out to be the great one... we met rohan there and he was great...with his outstanding service and positive attitude towards us... he made us a very good cocktail also that we like very much.. just wanted to thank him for make us feel valued.

Fairly easy to drive to! The atmosphere is relaxing and perfect for a relaxing stay. Overall an amazing experience! Spacious clean room with spectacular sea views, amazing buffet dinner with a wide variety of options and the staff is readily at your service for any kind of assistance. Definitely worth every dirham! We were celebrating and they helped make it into a beautiful memory! A yummy decorated cake was brought out when I least expected it as a surprise! Special shout out to Mahmoud and Sagar P - they not only ensured we’re comfortable and enjoying our stay but also made the effort to make it memorable! Thank you so so much to them both, Mahmoud and Sagar P and of course the entire team! Definitely coming back!

This is a budget Palm and beach choice that mostly hits the mark but has weaknesses. Good service. The beach is decent for the price if a little walk from the hotel. The food prices are way too high for the quality. That's Dubai but there is better value out there. You are really stuck as well. There is a cafe in another hotel next door to the north that has a nicer breakfast if you don't have it included. If you use google maps you will realize this but the edge of the palm location makes this far from almost anything.

Amazing overnight stay celebrating my friends birthday. Big thanks to restaurant and chef team Mahmoud, Sandee Pa ,Obijon, Raj and Chef Nuwan. The food are freshly made and delicious. The service is over and above. Thanks All.

We had a wonderful dining experience at East & Seaboard in Aloft Palm Jumeirah while celebrating my birthday with friends. The food for both dinner and breakfast was absolutely enjoyable, every dish was delicious and well-prepared. A heartfelt thank you to Mahmoud, Sandeepa, Obidjon, and Raj for their warm and attentive service. They truly made our experience even more special. Special thanks as well to Chef Nuwan, who took the time to personally greet us. We really appreciated the gesture and loved his food. Highly recommended for a great dining experience!

The staff were very accommodating and friendly, especially Mr. Melvin and Miss Eichaw. The place was beautiful and relaxing, and the food was superb. We had a wonderful experience. 🌟🍽️

Very nice experience, affordable buffet lunch and beach/pool access. Mahmoud was very nice and atentive.