ALL SENSES NAUTICA BLUE EXCLUSIVE RESORT

We stayed here for one week. The food was very good, and there were plenty of activities to enjoy throughout our stay. However, the cleanliness of the room was very disappointing. Maybe we were just unlucky, but this is definitely not the standard you would expect from a 5-star hotel. There were spider webs in several places, the sinks were dirty, the doors were dirty, the bed linen was not clean, and the floors were not vacuumed every day. The hotel provides complimentary bottled water only on the first day, which was also disappointing for a hotel of this category. The location is very remote and far from everything. There are no shops or supermarkets within walking distance, so keep that in mind if you plan to stay here.

This is nowhere near a 5 star hotel, ITS 3 AT BEST. Very remote hotel, just one lovely taverna to go to, and thank goodness for that as hotel food was repetitive, luke warm and very little choice. Restaurant cleanliness was poor during mid meal times, waiters wiping tables down but wiping everything onto the floor, so ants in abundance that’s if the cats don’t get there quickly. Lots of things in need of updating or just looking after properly, sun beds tired and old ones piled up near beach area, talking of beach it’s man made and used grit from the builders merchants, although 200m away there’s a great kite surfing beach but pebbles to get in the water. Room ok, but toilet was in a cupboard as was the shower, really odd. It’s geared up for mainly French guests so entertainment is based on that.

Despite being a little worried before our trip because of some negative reviews, we had an amazing stay and honestly don't understand why the hotel received so many bad comments. Our room was cleaned every single day and was always spotless. The food was delicious, with a great variety and a different themed dinner each evening, including Greek, Italian, Mexican, and many more. There was always something new to try. Our favourite part was the incredible selection and quality of cocktails at the bars. We would especially like to thank Ethimios at the beach bar. He truly made our stay even more enjoyable with his warm, welcoming personality. He always had a smile on his face, created a fantastic atmosphere, and made every guest feel special. A huge thank you to him! We would also like to thank all the other staff members, who were always kind, helpful, and friendly. They made us feel welcome every day and really contributed to making our holiday memorable. The beach was lovely, the pool was fantastic, and the children had an amazing time every day. Overall, we had a wonderful experience. We were a group of 14 family members and friends, and every single one of us thoroughly enjoyed our 10-night stay. The only thing to keep in mind is that the hotel is quite remote. We would recommend renting a car or booking some excursions, such as a catamaran day trip, if you would like to explore the island. However, everything you need for a relaxing holiday is available at the hotel. We would happily return and highly recommend this hotel to anyone looking for a relaxing, enjoyable holiday with excellent food, drinks, and outstanding staff.

The resort was lovely and the staff were friendly, although we didn't feel it was 5 star. The food was 3 star and there wasn't much of a difference on what was on offer from day to day. The resort is miles away from anywhere and the staff didn't give you any advice on how to get into Rhodes unless you wanted to spend 100euro to get there and back. There is a local bus that goes to Rhodes once a day that cost 3 euro and takes an hour and 20 minutes to get there and there are not many buses back. The weather was nice , we would not return to this resort

Very fine place and niko and marios is the best

I've had a really great experience at the spa. Today is my birthay and I feel that I was being treated really nice with warmness and kindness.After the massage,I am feeling renewed and a lot of tension dissaperead.Thank you for your wishes and the treat for today❣️

We booked this hotel because it looked like great value for money, but unfortunately, once we arrived, it felt like a waste of money. The biggest issue is the location. The hotel is in the middle of nowhere, with nothing within walking distance. If you want to explore Rhodes or visit anywhere worthwhile, you're looking at around a 40-minute journey, so we ended up spending a fortune on taxis throughout our holiday. The only on-site shop takes advantage of this by charging very high prices, and the prices even seemed to change from day to day. Our room itself was comfortable and generally clean, with housekeeping doing a good job. However, there was a major problem with ants. We constantly had ants in our room and were always trying to stop them from getting in, which really affected our stay. The biggest disappointment was that the hotel appeared to cater almost entirely for French guests, with very little consideration for English-speaking visitors. We spoke to several other English guests during our stay, and they all shared the same frustrations. Almost all the entertainment, games, announcements and evening shows were conducted entirely in French. Nathan from the entertainment team was the only person who consistently made an effort to translate into English and include everyone. He was friendly, entertaining and made sure English guests understood what was happening. Unfortunately, our experience with the rest of the entertainment team was very different. Luigi never made any effort to approach or involve us. The female entertainment staff continued to speak only in French despite us repeatedly asking if they could translate. Charlie also spoke predominantly in French, even though he knew we were English speakers. As a result, we were left sitting and watching rather than taking part because we simply couldn't understand what was being said. The food was another disappointment. It was repetitive and of a poor standard. Pork was served at almost every meal, with very few alternative meat options available. The drink glasses were tiny, meaning we were constantly going back for refills, and there were no jugs of water on the tables. The snack bar food was also poor. The one positive was the main bar, which offered a good range of drinks. Overall, while some staff worked hard and Nathan deserves recognition for trying to include everyone, the isolated location, expensive taxis, overpriced shop, ant problem, repetitive food and complete lack of inclusion for English-speaking guests meant we would not return. If you don't speak French, I would seriously consider choosing a different hotel, as we felt excluded for most of our holiday.

We had a lovely stay and would happily return. The rooms were spacious, very clean, and had plenty of storage space. The patio table and chairs were a nice addition, and the air conditioning worked extremely well, which was much appreciated in the heat. We had one small issue with our room, but it was reported and resolved within an hour, which was excellent service. A special mention to Nikos and Petros at the Poseidon Bar, and also the barman serving during the day – the mojitos were 10/10! The bar staff were friendly, attentive, and really helped make our holiday enjoyable. The dining buffet was good, with plenty of choice. Even though we’re both quite fussy eaters, we always found something we enjoyed. There were lots of sunbeds available, and we never struggled to find one at any time of day. The sunsets were absolutely amazing and were one of the highlights of our stay. Overall, a fantastic holiday and a great hotel.

I cannot recommend this spa highly enough! We arrived to Umino Spa right at the end of the day, yet the staff graciously agreed to take us in with no complaints, making it an absolute pleasure to interact with them despite it being the very end of their shift. The treatment itself was nothing short of amazing; my masseuse was incredibly skilled, attentive to my comfort, and provided one of the most relaxing, tension-relieving massages I’ve had in a long time. If you are looking for top-tier customer service, a genuinely welcoming atmosphere, and a fantastic, rejuvenating experience, this is absolutely the place to go.

Amazing massage and good people in umino spa

Brilliant massage at the hotel spa

Lovely hotel with friendly staff. Nice clean communal areas and grounds, lovely flowers and trees throughout. The rooms were great with comfy beds, hairdryer, tv, balcony etc and the cleaners did an amazing job cleaning the rooms. Poseidon bar 100% recommended, the buffet is as expected with the addition of some nice local Greek dishes. Special mention to Katerina at guest relations in the reception area, she was friendly, understanding and happy to help with any queries. The Poseidon bar made this holiday for us, Nikos especially was outstanding being friendly, funny and attentive, and Petros was also great. Christos at the Greek snack bar deserves a mention too, he was great managing a busy Greek Themed restaurant night.