Nice hotel but traumatic check inn experience.
pirms 4 mēnešiWe arrived at Ali bey around 12.15am after a two hour delayed jet2 flight from Edinburgh. Unfortunately there was only one man on reception, with everything shut down as it was the night shift. Restaurant, literally everything. To our horror, we were informed that we had no reservation, and that the hotel was at full capacity. Also that there was no Jet 2 help available until 9am the next day. We were so stressed after a long day of delays and travelling. At this point, my family, hungry and tired, I was searching the area on my phone for any available alternative hotel for a night off the street. We were then informed by the man on reception, after us spending two hours of checking the area for alternative accommodation, that he had located a temporary room in the hotel, but that it would be 400 euros to reserve the booking on our credit card. Of course, although extremely upset and disappointed we paid him, just thankful my family were not on spending the night on the street. Unfortunately, although the temporary we had to pay extra for was clean, the room was smelling of dampness and we couldn’t sleep because of the smell, also the air conditioning wasn’t working (1107). Massively long story short, the next day, we managed to get our booking sorted between jet 2 and the hote manager, but by this time, the horrible check in experience we had been subjected too, had cast a dark shadow over our weeks holiday. Other thing to really watch for is the hotel water sports centre on the beach try to rip you off at every opportunity. Pay them in Euros only as they try to con you with lira exchange rate. Basically £50.00 more for the parachute than the brochure price. Really bad. The prices on the brochure are in euros. So stick to that. Conclusion…. My recommendations would be if you choose the Ali bey or decide to book through jet 2 holidays, is to contact both a couple of weeks prior to travel to confirm you are actually booked inn to the hotel (As it all appears to be a shambles) I emailed the hotel prior to arrival also to confirm, and for a quiet room, but it all still went pair shaped. Good luck 🙏