ALEGRIA PRESIDENT

Ok hotel great location within walking distance of everything. The breakfast buffet was excellent.. The Bar area was also very nice. Special mention to Kalisse our waitress at the bar. Who was especially nice. As were all the staff. The Lobby, Bar and restaurant were air conditioned but the rooms unfortunately were not. The hotel did provide a fan for the room. Minuses many of which were not the Hotels fault. The heat , Construction going on outside the windows which had to be kept open. The rooms were a bit shabbier than shown in the pictures. There was also a musty moldy smell in the hallways,

Stayed for 3 nights in one of the accessible twin bed rooms. The location is great, it’s noisy but you expect that in central London. Hotel clean and breakfast good. Now for the negatives. I would really like the management of this hotel to try out room 354 while using a small electric wheelchair. The door is so heavy, it’s impossible to open and pull towards you to get out of the room. Too heavy to open to go into the room from the corridor. The gaps and angles around the beds, and into the bathroom are extremely tight. The shower head is so high, a person who cannot stand, could not lift it down (necessary to do). The beds have deep mattresses ( one sagged in middle) making the beds very high to transfer into. The little gap between the beds is too tight for a wheelchair. The room is just unsuitable for a wheelchair user and especially if they were travelling alone.I could comment about the extremely hot room but many before me have done that. We barely slept as so hot, day and night even with 2 fans. Would never book again in the summer.

Looks good from the outside, the lobby and reception often and clean and cool but, the bedroom we stayed in was the hottest room I’ve ever been in. No air conditioner, no fans and the window opened no more than 10cm. The room was 30 plus degrees and got warmer through the night. Probably ok in winter or cold weather but avoid in the summer months.

Alexsandar was very helpful and also very cheerful. He explains everything in nice and clear. Thanks your hospitality. Shurkran Alexsandar

I made a walk-in booking, and Aleksandar helped me with the process. He was calm, patient, and very helpful. Unfortunately, I had to cancel the booking at the last minute because my daughter’s planned procedure at GOSH was abandoned after she had already been admitted. The booking was non-refundable, but Aleksandar and Harmonie were incredibly sympathetic and understanding of our situation. They spoke to their manager and arranged for the booking to be cancelled with a full refund. This was such a kind and compassionate gesture at a time when we, as a family, were already extremely upset and distressed about the abandoned procedure. Their understanding and support genuinely meant a lot to us. I would highly recommend this hotel for its excellent service, kindness, and genuine care for its guests.

Yasmina and Divyang at front desk made sure we get a better room ( very much appreciated) Hotel is terrible No AC and super noisy Staff are kind and helpful Not sure why all managers are hiding behind the wall and send the front desk to deal with clients They can simply come out and take some responsibility and give front desk staff a little chance to breathe Rooms are small ! No outlet on the walls No iron in the room Some bathroom has no mirror you have to use bedroom mirror. Long hallways with ugliest carpet ever ( smell terrible too) Breakfast is decent. Never go back there even for free

President Hotel London – unfortunately a huge disappointment. For £300 per night, I expected much more. The room is very small, has no air conditioning, the bathroom is extremely cramped, and the beds are not comfortable. I have travelled a lot – even in developing countries – and I had better hotels there than this one. For this price, I unfortunately cannot recommend the President Hotel.

I had a wonderful checkin experience and thanks to Edilson for making first impression with the hotel absolutely amazing. He gave us our choice of room and offered a complimentary drink to bith me and my son whilst we were waiting for our rooms to be prepared. Cheers to Edilson for making overseas guests feel comfortable and happy.

Location great. Staff amazing.So why only 2*. The room was HOT. HOT. Yes we were provided with fans, but the window opened onto the kitchen vents and the building site next door. So basically the fan just moved the already stiffling air around with more vigor. Therefore sleep quality 0%. A bit contrary to the basic job of a hotel. The lobby was air-conditioned. I considered going there to sleep. Can't fault the staff, just the fabric of the hotel does not cope with climate change. Another famous brand would have refunded our stay. Very disappointed. Lesson learnt. Do not book rooms in summer without air-conditioning

We stayed in this hotel for four nights. Overall we were very satisfied. The service was very good, the hotel was clean, the breakfast buffet had a lot of variety, but the most important thing for me was that the beds vere very nice. Not too soft and not too hard as you see in many other places in England. However, we stayed there in June when it was 30° outside. Our room was at least 40°, and the window in our room could only open 10 cm. There was a small electric fan, but to be honest, it was impossible to stay in our room. Therefore, the whole family gathered in the lobby at night where it was a bit colder. But unfortunately, there wasn’t really a place for hanging out there. I would definitely stay here again, just not in the summertime.

Called up to have a bottle of prosecco placed in the room for my parents anniversary, paid the charge via their online payments portal. They then charged an additional £479.19 for no, reason with no agreement or discussion at all. This has put that account overdrawn and caused a series of issues. Reception team are entirely oblivious and not responsive and do not understand basic sentences. I was told the manager would be available in ten minutes and to call back then. Called back, was told someone else's issue was more important and that the manager wouldn't be available for at least 30 more minutes. Issue was allegedly resolved 2 days later with a refund. Then 2 days later, an additional £509 charge has been issued. Reception will not answer the phone, having to go through the Fraud team with the bank to sort this. DO NOT GIVE THEM YOUR DETAILS.

Very Nice Hotel And people. Achung is the best Man in the Reception in this Beautiful Hotel.

Location fantastic. 2 mins walk to underground shops pubs park and Euston station. Busy hotel. Friendly and accommodating staff. Front desk staff were lovely, especially Hermione who helped us move rooms on a requested as scaffolding was outside our other room. Food was great, had both a main meal and breakfast. Stayed here 3yrs ago this was my goto 1st choice 2nd time around and will be 3rd time! Rooms were very clean and kept clean refreshed daily. Cannot fault. Fab!!

Good location, nice clean rooms, bed was comfortable. Was very warm due to heatwave but keeping the windows open was ok even on a busy street, and we had a fan that kept the room and us cool. Lovely staff, shout out to Edilson, who assisted us upon arrival! Would definitely return :)

Booked through theatre breaks. Great location. Lobby very nice and welcoming. Room is basic. No double beds available for our stay no air con on a very hot June day. Expensive breakfast. Noisy neighbours. Their wardrobe door (which they kept opening multiple times in the night and day …. Why????) kept banging against the adjoining wall and created a frustrating and disturbing knock. Decor and facilities all good Ok for short stay but lacking some facilities

My wife and I stayed at the President Hotel a few days ago, we found the hotel was very clean and the rooms look like they have been upgraded and refurbished recently, the breakfast was great, our only drawback was the room did not have AC, and the windows would only open a couple of inches.

Stayed at the Presidents Hotel for a weekend with my daughter on a Harry Potter weekend in London. The hotel was lovely, nice and clean and superb location from King's Cross and centre of London. When we checked in we where told we had been chosen as guest of the day and was awarded complimentary breakfast for the 2 days we stayed, which started our weekend off great! The breakfast was lovey, lots to choose from on the buffet. Achhung at the front desk was really helpful, I had some trouble paying for the room (I used the wrong card). Achung was very patience and understanding whilst I sorted the correct payment out and he immediately refunded the amount taken from the wrong card. Will be definitely returning to this Hotel when visiting London again. Only negative thing was the scaffolding and netting that was limiting the view out to the park, but this was unavoidable and necessary to update the front of the hotel, so completely understandable. Thank you President Hotel for making mine and my daughters visit to London a very memorable and enjoyable experience.

Lovely receptionist Patricia all staff are friendly and helpful, clean And beds are comfortable

Our third visit just for an overnight stay taking in a show. A belated birthday treat for my husband. I had emailed the hotel to say it was a birthday treat and when we got to our room, the bedroom was decorated with balloons, the bed had flower petals on and there was a box of sweets and a plant. What a lovely surprise. The room was lovely and clean and the breakfast was delicious. We'll be back!

We have just stayed for the second time for 4 nights we left this morning. Staff are excellent all very pleasant and do their best to give you a good experience. Breakfast is the best we have had anywhere, every morning everything was hot and plenty of choice, tables cleared quickly and everything clean. We ate in the restaurant last night and the meal was lovely and extremely well priced. Room was comfy, great shower and had all we needed although if I was to pick on something it would be I would like a fridge in room. Bed very comfortable and room was lovely and clean. Location is great really close to Russel Square tube and easy to get to everywhere. Will be back again next year

Warm welcoming and very helpful staff, especially Divyang and Edison at Reception. Clean and spacious room.

5 out of 5 is due to the excellent person at Reception. She was highly intelligent, patient, good hunoured, and very helpful. Neha is her name. That she is there speaks very highly of the President Hotel.

Absolutely perfect. We booked a night here after booking the Fawlty towers dining experience at the hotel. I was a bit skeptical as it's only 3 star, but my worries were not needed! ❤️ I requested a birthday banner as it was my husband's birthday. Instead, we got a beautiful bed /towel display, compliments of the hotel, done by Monika. It was stunning. We were also given guests of the day and offered free breakfast for us both. The hotel is very clean and tidy and the staff are super friendly. The breakfast was beautiful. They have continental and full English style buffet. The Fawlty Towers experience was hilarious, and the 3 course meal was delicious. The bed was super comfortable, although the room itself is quite small, it's a perfect size for a weekend. Shower had great water pressure and was very clean. You get everything you need , I loved the complimentary box of jellies, bottled water, coffee and tea too. The hotel is very central, right by Russell Square tube, the Fitz hotel across the road has stunning cocktails and a bar opposite called a friend in hand was cosy and nice. The car park we used was the royal national hotel, underground car park, not the easiest to navigate, but it was cheaper and a 2 minute walk to the President hotel. Overall for the price you pay, you get above and beyond. Definitely get more for your money. We will definitely be back again on our next trip and future trips to London. Thank you for helping make my husband's birthday, Amazing. Monika, our room lady. I truly can't thank you enough for the birthday card and bed decorations. We have been to so many places and this is the first time I've been blown away with the decorations ❤️🌹 I hope the smiley face of petals we left on our bed for you made you smile. 😁

Our stay was mostly fine and most staff were pleasant to us except for one reception staff member who got rather mad at us when we asked if she could help us with my friend’s bag handle which was damaged in their bag check room. All we wanted was a solution to the problem as we had a lot of walking to do that day, which would have been impossible without a handle. Instead of being helpful she instantly flipped into a tirade about how the hotel staff couldn’t possibly have damaged my friend’s bag and that we must have damaged it before handing it over to the bag storage room and how she would even get CCTV footage to prove they weren’t at fault! It took me many minutes of attempting to calm this staff member down before she finally accepted that we didn’t care about blame, we just wanted this problem fixed, after which she eventually called a handyman, who was extremely professional and managed to fix the bag handle without insulting us. I just wish the experience with her hadn’t been so confrontational. Even though I had a great experience with the other reception staff (especially the severely overworked guy who kindly helped us get a good deal on taxis… you guys should pay him more!) it isn’t quite enough to make up for my friend being shouted at so I still won’t be staying here again.

We had a fantastic stay at the President Hotel in London and would happily return. From the moment we arrived, the experience felt warm, welcoming and effortless. A special mention has to go to Achung at reception, who greeted us with such genuine kindness and professionalism. He really set the tone for our stay…he was friendly, attentive and incredibly helpful. It’s always those first interactions that make a lasting impression, and thanks to him, ours was excellent. Throughout our visit, all of the staff were lovely, approachable, accommodating and always happy to help with anything we needed. It made a real difference and added to the overall comfort of the stay. The hotel itself was clean, well-maintained, and in a great location for exploring London. Everything we needed was easily accessible, and it provided a perfect base for our trip. Overall, a really enjoyable stay with standout service. Thank you to Achung and the whole team, we’ll definitely be back!

Whilst booking 7 nights ( coming to this hotel not for the first time) we mentioned that this year me and my wife are celebrating 40 years together and we asked if it's possible to have a room on a high level with a view to russel square When we arrived to our room we understood that the hotel accepted our request but the biggest surprise was that an the room was full with balloons, and an extraordinary decorative arrangement of two loving swamps built from towls and flowers spread laying on our bed and a special greeting card with a warm words. We were moved and exited from the unusual gesture and thank the hotel and its staff very much No doubt that the president hotel will keep on being our future hotel to stay,when coming back again to London Thank you again very much from the bottom of our heart