Alegria Mar Mediterrania

Amazing hotel, friendly staff. Great breakfast

We came to visit Santa Susanna and were supposed to stay at a different hotel. However , due to multiple negative reviews we decided to pay that bit extra and stay at the Mar Mediterrania. It was such a gem of a hotel but based on 4 * hotels we have been to previously, we wouldn’t say that this upgrade was worth the money we paid. We initially booked half board which was fine for us. However , we did inquire if we could upgrade to all inclusive. Strangely , we were told that they don’t offer all inclusive during the months of June, July and August. This seemed crazy to us as these are typically the busiest months when everybody wants to have a drink by the pool and relax. I would understand for other times within the year but this just seems highly strange. Drinks were pretty reasonably priced so this was not a major issue for us. Our room was lovely , nice and spacious and we were on the first floor which meant we could walk out of our balcony and directly into the bar. This was perfect for us. The rooms were very good at sound proofing and the second we closed our balcony doors, there was silence , no noise from outside at all. The aircon worked really well and overall the room was lovely. I would note that the beds are not the comfiest and the duvet cover consists of three layers, a bed sheet, a thin duvet insert and a throw. This wasn’t that comfortable for us but that was personal preferences. The pool is a little on the small side but as it was an adults only , most people just wanted to relax and chill out which makes sense for the size of the pool. There was always a sunbed available so that was no issue for us. The view from the pool was magnificent , we loved how you could walk out the pool side of the hotel and directly to the beach. One thing to note is the beach is tiny little stones and not just sand so we recommend bringing sea shoes! The main issue for us is that we love hotel entertainment . However , this hotel seems to lack in that area quite significantly. We ended up going to the beach bar for entertainment and even to some other hotels on the strip. There were some nights where there was no entertainment at all but it seemed to be the only hotel who didn’t offer any. Every other hotel we walked past had some fabulous singer, dancers etc. There is a huge area inside which would be more beneficial as an entertainment space. This also goes for the animation and any day time activities. They offered mostly sports or gym workouts but even then we didn’t see any of this actively happening , there was supposed to be a quiz by the pool but we didn’t see this happening either. There was no water aerobics , or any other pool games. Again, this is a relaxation hotel so may not be what a lot of people look for but definitely feel it should have been an option. These were our main issues but overall, we had the most wonderful time. The area is so lovely, all the staff were wonderful and so helpful. The breakfast and dinner had a decent range and was yummy. The beach being on the doorstep was a huge perk and always had something going on at night. This was brilliant. The strip was filled with bars , restaurants and shops so there was something for everybody. Overall, we had a wonderful time. Personally , we would suggest this hotel is more of a 3* not a 4* based on previous experiences and just the total lack of any entertainment. You will have a lovely time though if you do choose to stay here.

We have just finished a week here and due to leave in the morning. The hotel has been the main highlight. Check in was very friendly, we were offered a drink and given all the information we needed. The hotel is spotless, cleaned throughout the day. I think on the first day our room wasn’t cleaned as soon as we informed reception housekeeping was sent straight away. One of the best things about this hotel is they do not allow guests to reserve the sun beds and there are plenty available whatever time you go down to the pool, we always found beds. We were bed and breakfast, breakfast was chilled, the restaurant was clean and they had a really lovely chef who made us omelettes. We had lunch in the bar a couple of times which was fine. The service in the bar can be a little inconsistent for example they bring drinks to some guests around the pool but never did this with us and if you’re sitting at the tables in the evening they don’t come and ask if you would like another drink when your glasses are empty even though the bar is generally very quiet. It would be good if they sold ice creams to have around the pool too. I had a massage on one of the days which was really nice however, it was supposed to be 50 minutes and when it was finished and I checked my phone it had only been 40. At 70 euros I’d expected the full amount of time but it was a good massage. Overall, this is a really nice hotel with professional, friendly staff and we would return and recommend it to other couples.

Hotel is in a great location, right on the beach, beautiful hotel, very chilled staff were super friendly and helpful. Beach bar opposite the hotel had a live singer at lunchtime and in the evening. Breakfast had lots of choice really good food. Will definitely go back, feel like we found a secret gem.

Hotel is beautiful and clean and staff are lovely!

Lovely hotel, breakfast was great, staff helpful, beds available. Cons - no courtesy room have to use shower in spa but it’s so tiny you can’t swing a cat in there! Can’t use the spa unless you book it even though there’s no one in there!!!!

Great location, right on the beach. Hotel is spotlessly clean with a boutique feel. Stayed on a bed and breakfast basis. Breakfast was great, apart from the coffee! There is such a choice and something for everyone. Room was cleaned every day and perfectly adequate but a bed that was a little hard, but we got used to it. Lovely bathroom with a rain shower. Balcony was overlooking the new hotel being constructed. A few previous reviews have complained and given negative reviews, but we didn’t really notice the noise and besides, we were told about the building work before we booked. I rather enjoyed watching the crane! Apart from being a bit of an eyesore and some days the noise worse than others, it didn’t spoil our holiday. Loved the pool area, could get very busy though and some still put towels down early to reserve the same spot every day around the pool despite the hotel policy, such selfish people! The entertainment was enjoyable and sort of every other night but not enough tables outside. There’s a huge area inside which has a tv and sofas and is wasted, should put a bar in this area. Staff are friendly, professional and work hard. Only negative is charging for the safe. Real bugbear of mine, there is no ongoing costs to the hotel for providing a safe! We would definitely return to this hotel and would recommend for a short break

Brilliant hotel! From start to finish. Stayed here for 5 nights all inclusive. The hotel is small but never struggled to get a sunbed or a seat at the table. All inclusive food was brilliant best I've had! Staff are friendly and it was very relaxing and quiet. Would recommend for any couple wanting a quiet get away.

If anyone is thinking of booking this hotel DONT unless you can put up with builders noise from 9 am till 6pm. It's constant all day if you want to sit by the pool to sunbathe or use the pool. If you want to just sit on your balcony there is absolutely no peace. I would imagine this noise will go on right through the summer as the hotel next door is nowhere near to completion

Fabulous hotel. Reception very efficient and friendly. The room was well laid out and spotlessly clean with a very comfortable bed. Food choice was superb and the staff were amazing, greeted you like a friend. The wine was delicious and bar staff were so helpful, bringing drinks to your table with a smile. Good beach location. Thank you all very much. We are planning to return soon

Incredible hotel with all the facilities needed for a perfect stay in Santa Susanna! The staff is lovely, they listen to their guests and have an eye for detail! Recommended for families or group of friends who want to relax and/or have fun!

We had a wonderful stay recently! The hotel is clean and modern the team were really friendly. We had the B&B option and there was plenty of choice at breakfast. We used the spa facilities a few times during our stay which was a lovely addition and we were often on our own. Brilliant location and the beach bar serves amazing cocktails and food. The only few issues were people reserving sun-beds and not coming to use them until hrs afterwards. The only time I saw staff addressing the issue was our last day by laying cards down saying do not to reserve. The building site next door didn’t impact on us too much, but we spent most of our time on the beach because we couldn’t get beds by the pool. I would recommend to friends.