Alay

Lovely hotel friendly staff ideally placed for marina. First day woken up at 5am by a crowd next door at least 8 of them shouting banging chairs I went on the balcony to ask them to keep the noise down. 5 minutes later my door handle was tried and someone shouting in a foreign accent it only happened once so I didn't report it. Second thing there is a bar attached to the hotel called victory corner, avoid it's expensive and one of the barmen was rude G and T very small measure when I asked him to top it up he waved me away I know the 5 second rule when pouring out of the bottle this was 2 seconds. I've lived in Spain For 6 years go to the Costa del sol regular if you want expensive drinks with short measures go to this bar. Not sure if it's part of the hotel or leased I'll never go back to this bar, If you go check your measure's. It's a shame because the hotel and staff are spot on.

What beautiful hotel very clean in prime location right by beach and marnia, staff were lovely and pleasant and helpful, pool up top only lounge pool but beautiful plenty loungers to lay on, pool at bottom by grass area, for having swim which was lovely in hot weather, only down side that pool needs little up grading but part from that amazing, poolside bar fab meals lovely and cocktail top nosh 😱 our room was over looking were we could see the sea, and marnia, fabulous couldn't wish for better room big spaces, air con was to die for it was lovely sitting on balcony over looking everywhere breath taking, we had late departure on wed so after checking out our room there was a secure place for our luggage, and we booked with reception to have shower b4leaving in one rooms so feeling nice and refreshed, we had bed and breakfast which was lovely plenty choice, over all we will be coming back to bemildena and will stay in this hotel again near to every were 10/10 Thankyou for wonderful and lovely stay..

First off i"d like to say Benelmadena is a lovely place to visit however the hotel alay was at best average,2 main problems the first the breakfast was horrible tasteless and bland they even messed up the porridge, the second was the housekeeping every day we would leave at 9 get back bout 4 they would be in the corridor when we left but when we got back room still not done turn up at 415 when we were chilling having a shower etc.so we explained the room was empty all day to no avail the room was cleaned once in 10 days shocking minor issues like the shower overflowing due to bad drainage,average bed quality,damaged fridge became more of an issue the entertainment was also bad overall 3/10 the view was nice though and the pool we went to was ok...one last point the lucky lucky men were a great laugh but some peoples reaction to them was at best rude and worst well lets leave it there

2nd time at this hotel and absolutely loved it. I love the quirky decor and the ornaments that are around the hotel. The location could not be better. Right beside the marina and the promenade. The staff were extremely helpful. Anything we asked for was there almost instantly. Our rooms were cleaned daily and the toiletries were really nice. First time I’ve had good shampoo and conditioner. We aren’t great swimmers so the plunge pool in the roof was great for cooling down. The pool bar had good snacks drinks and their service was excellent. I couldn’t single out an individual as they were all fab. Smiling and helpful from breakfast to closing time. The entertainment was really good. Enjoyed going out for dinner and returning in time to catch some of the show. There is an Italian restaurant in the same corner as the hotel and it’s brilliant. Also, if you decide you want a sit down breakfast Wilkies at the gates of the car park is excellent .

This hotel is in an excellent location. Lovely rooms and friendly staff. Great food choices with plenty of fresh fruits etc for breakfast and plenty of dinner choices. Very relaxed atmosphere at pool areas. Night time entertainment was very good too. Would definitely recommend this hotel.

Just back from an amazing trip to the Alay hotel in Benalmadena, we were there for 10 nights ,a spotlessly clean hotel fantastic staff, so friendly and helpful . Food was plentiful and great choice replenished frequently and a microwave to heat your food if you like it hotter. No issue's getting sun loungers at any time of the day. No mad rush to put towels on a bed to reserve. I'm not someone who likes to lie and cook in the sun so only went to the garden ares to sit in the shade and read a book for an hour but if I wanted to lie on a lounger there were plenty to choose from they also have sun loungers on the beach which you pay for beach us a very short walk away .The location of the hotel is excellent short walk to the beach turn left when you come out of the hotel same for the harbour or turn right and a short walk to the top of the main road where you can get a bus in either direction I used the bus to go to the markets friday market in benalmadena tuesday market in fuengirola and thursday market in torremolinos bus leaves you right at the market or a very short walk and you get the bus back again just on the other side of the street from where you were dropping off . Room cleaning us on a daily basis with clean towels every day rooms were always spotless and staff lovely .Kettle and cups tea /coffee not provided in the room but I knew this before we went so was not an issue as I brought my own and a grocery shop just accross the road ir right at the harbour for milk fridge in the room .Plenty of lovely toiletries, shampoo conditioner, and moisturiser. The hotel also has a lovely area for reading and relaxing and borrowing books. There is also an information area where reps have their books for trips there us also a games area .Evening entertainment each night was entertaining and finished prompt 11.30 pm The hotel also has a spa area but I did not use it ir the gym I highly recommend this hotel to anyone we had a fabulous stay in June for 10 nights bed and breakfast but we were able to book in for the evening meal any night we wanted to which was great as it allowed us to try a few of the many restaurants at the harbour We will definitely be back

Excellent location close by the beach and marina. Good hotel,our rooms 958/59 where a good size , clean with comfy beds. The side sea view was excellent, good shower and free safe . The hotel itself as a lovely seating area, 2 bars and entertainment, quite lively. Pools are a bit small but there are 2, not a problem though with the beach 50 meters away. Staff where friendly and helpful. Would definitely stay again

Arrived about 10.30 am & they rushed and our room ready for 12. Lovely hotel, room was very clean, no complaints at all! Been to the Costa Del Sol over 30 times & this is one of the nicest hotels we’ve been in! Going back in July, staying in a Junior suite, can’t wait!

Stayed for a girls weekend trip and was handy as right on the marina. Reception stuff (women) extremely rude on arrival and unhelpful. Pool bar staff were doing their best but queues were horrendous for drinks throughout the day - need someone making cocktails and 2 others serving normal drinks. Lunch reasonably priced and a good salad. Breakfast was nothing to be excited about. Fridge in our room was broken and asked twice to get it fixed but no one came up, View was terrible but it’s a building site so can’t really be helped!! Room basic - why no mirrors for a room of 3? Only mirrored wardrobes the far side of room, and hardly any storage for 3 people so lived out of suitcases not ideal. Don’t believe it’s a 4 star but as I said it did the job for the short time we were here. Had i been here for longer would’ve been an issue. Beds comfortable but no duvets only sheets so cold at night. Water pressure from shower was up and down. Towel hire 10 euro and could only change every 2 days? Room only cleaned once and still dirty glasses and empty bottles left around. Wouldn’t return.

We had a wonderful relaxing stay at the Hotel Alay. The room was excellent and the staff were very helpful and friendly. The location was perfect, just across from the Marina. I would highly recommend this hotel, and I am looking forward to staying there again.

The hotel is in a great location, really close to the marina and beach. The receptionist was rather grumpy and not particularly helpful on our arrival, however other staff members were pretty friendly. The room was clean and large enough with a small balcony which gave us a partial sea view. There was plenty of cupboard space, but only a few hangers and no drawers, just shelving but we made do. We had breakfast most mornings, the food was fresh and there was plenty of tables and choice. The hotel had entertainment on every night, but it was finished by 11 pm, which was good as it was quite noisy until then. Overall happy with the accommodation and would stay again, the price for a week was pretty reasonable. As it was my husband's birthday on the Saturday, they left a complimentary bottle of champagne in our room in an ice bucket and 2 glasses. This was a nice surprise and a great touch!

Good location, José at the bar was very friendly and hardworking. Breakfast was nice, lots of options. Pool food is average. The room is clean, bed sheets only changed once while we were there for a week. Bathroom towels had stains so had to ask for it to be changed, showers could be updated and also one night there was no hot water. Hotel pool toilets at the top pool were dirty two of the days we were there. The top pool is also just a shallow walk pool, there are no major signs around to say this, although it says 0.8 on the side of the pool if you don’t take notice, it could lead to an injury. There was a female staff member at reception that was very helpful and friendly, but the male staff members were slightly rude, one in particular when we were returning the hotel towel to get the €10 back we did not have the ticket they gave us as we were not informed we had to keep it. Made a deal over this and only for the female receptionist stepped in and just gave it back he would’ve been arguing over the €10. You have to book a room to get changed and showered (so bare this in mind if you have a late flight as we don’t know this and thought they would allow us to get changed like many other hotels do) Noise levels can vary, one or two nights it was noisy (3am-4am) when others were coming back (doors banging and loud talking- can be expected sometimes on holidays but just to note if you are a light sleeper). The location is right on the Marina which is a plus. For an older crowd ( not many young people, couples). I probably wouldn’t return again.

Nice hotel, beds are really comfy and the hotel is really nice. Breakfast had such a selection. It was lovely. Fridge with two bottles of water, ours wasn't refilled the next day. But you can buy your own drinks and put them in the fridge. Aimed at 50+ age group which is nice and even better no kids. Area is a little noisy at night. Taxi rank just down from the hotel. Slippers were welcome as I hate walking on floors. Didn't see entertainment but heard it. Maybe lacks a little atmosphere and need more people serving at bar. Worst part was the main pool which is small & in serious need of repair. It's mouldy and missing tiles everywhere. Would return

We stayed in hotel Alay from the 16th of April to the 21st. The service was absolutely disgusting, on our second night we spend the evening in the hotel bar, I ordered a sangria and sent it back twice as it was too strong, the waitress began to call me very rude words such as “crazy”, “b*tch” and was very aggressive towards me and my entire family. The service is very rude, very slow and extremely poor, whenever we asked for a drink or food ect it seemed to be a problem and staff rolled there eyes, sighed and muttered under there breath. I was so excited for this holiday and am so disappointed with the service, the staffs attitude and the genuine hate towards me and my family. We will not be stilling again.

Hotel Alay in benalmadena is a great hotel very clean and fresh. Had a great time weather was great apart from 1 very wet rainy day we stayed in the hotel. When sitting there a old boy made my wife’s day by playing a phantom of the opera song on the piano in the reception hall well done to the hotel for making the old boy very happy and my wife will defo be back

Food big big let down. Dont have half board.

Hotel is in a great location with a lovely pool area and Bar, breakfast was fabulous but the rooms not so much, very basic with a lack of drawers and no wardrobe as such just shelves with a curtain across, no where to hide anything ie underwear etc everything on show, bathroom was very small, headboard was a bit battered, lots of wasted space with chairs and a table which you don’t really need as they have some on balcony, large standing lamp which we never used once, please get some drawers I like everything tidy and found it was hard without them, needs some TLC.