AHG Waridi Beach Resort & Spa

The facility is very well-maintained and beautiful. The rooms are also okay, but not really nice. But the food is really borderline. Really bad. We went out to eat several times because it was unbearable for 2 weeks. And nobody needs to tell me that it's just Africa. Surrounding restaurants delivered excellent cuisine for little money. On the beach, you are constantly annoyed by vendors; you just have to tune them out, otherwise it's unbearable. The staff was for the most part friendly. Surroundings are littered and absolutely nothing is available for activities.

Very well located and French entertainers were top-notch!! Nothing to complain about

Positive notes: excursions and the encounter with the Masai. In terms of the trip, there are certainly aspects that I appreciated a lot and that deserve to be recognized. The excursions were one more beautiful than the other, organized very well, and certainly represent one of the strengths of the experience. A special round of applause goes to Kombo, our guide, who was truly super prepared, helpful, and competent. But above all, I want to emphasize the value of the human encounter with the Masai, which for me and my sister was one of the most beautiful and authentic aspects of the whole trip. We had the opportunity to come into contact, albeit briefly, with a culture deeply different from our own and to meet truly exquisite, adorable, genuine, and down-to-earth people. It was not simply buying souvenirs: it was above all a human exchange, made of smiles, helpfulness, and mutual curiosity, which allowed us to bring home something much more precious than a simple material souvenir. My sister and I bought many souvenirs from them, but what really remains is the memory of the people we met and their genuineness. This human encounter represented a real added value for me and one of the most significant experiences of the trip, and it is something I will remember with pleasure. The food was also quite good and varied, with a little bit of everything. Unfortunately, however, the restaurant also has a negative note: during meals it was full of stray cats that kept approaching, even going so far as to jump on you and bother you while you were eating. Besides not being pleasant, personally I do not consider it the best from the point of view of hygiene. My sister, among other things, is allergic to fur and for her it was constant sneezing. I believe that the property should intervene more to ensure guests a more adequate environment during meals. Let's move on, unfortunately, to the sore points of the property. The room was rather dated and had obvious problems with the furniture, so much so that at night you could clearly hear the sound of woodworms gnawing at the wood. The shower was another problem: it was not possible to adequately regulate the temperature and the water went from too cold to too hot. Furthermore, during our stay we had continuous power outages. Upon our arrival, we then encountered an even more significant problem: the bathroom drain was not working. We had to urge the manager several times to have our room changed. Fortunately, after several requests, the request was accepted and we were assigned a room with a working drain. The fact remains, however, that after a very long trip, finding yourself having to insist to obtain accommodation with an essential service working is certainly not the best way to start a vacation. Another thing that my sister and I found absurd was the request for a supplement, if I remember correctly of about 30/40 €, to have the room ready before the scheduled time. I understand that there may be rules and check-in times, but a customer who arrives exhausted after a very long trip mainly needs to be able to settle in, rest, and take a shower. I find it hard to understand having to pay extra to be able to use in advance a room that, in fact, has already been paid for. To this is also added a tourist tax that we found rather high, especially when compared to the quality of the accommodation, the conditions of the property, and the services actually offered. I do not naturally contest the existence of the tax, but considering the level of the place and the accommodation, the overall cost seemed to us poorly proportioned. We therefore asked the management, at the very least, to be able to have the room ready just 10 minutes before the scheduled time, because we had an excursion and we would have simply liked to have time to go to the bathroom and take a shower after the long trip. A request that I consider absolutely reasonable. The beach: one of the biggest disappointments! An additional extremely negative note concerns the beach in front of the facility. There are so many street vendors who, in some cases, are truly insistent and aggressive: they follow you, they pester you continuously to try to sell you something, and they practically never leave you alone. The guest, especially when on vacation, should be able to enjoy the sea, take a swim, go for a walk, or sunbathe without being literally assaulted every few minutes. What left me perplexed is that the hotel calmly lets all this happen without, in my opinion, an adequate intervention to protect its guests. I do not think it is asking too much to be able to take a swim or a walk on the beach in peace. Unfortunately, in my case, the situation was even more serious. I was a victim right on the beach of a physical assault and extremely serious and degrading sexual behavior by people who should be the emblem of innocence!, who should represent anything but a threat! I prefer not to go into the details publicly or identify the people involved, but for me it was a very serious incident. I felt disgusted, vulnerable, and above all in danger! The thing I find even more serious is that, when I immediately reported what happened to the person in charge of security, they were on the phone and did not seem to realize the gravity of the situation. I therefore wondered what the actual function of a security service is if, at the moment a guest needs protection, it does not intervene adequately. Subsequently, I also sent a communication to the facility, highlighting the gravity of what happened. Unfortunately, I had the feeling that the incident was taken too lightly and that it was not given the importance it deserved! I perfectly understand that a facility cannot be held responsible for every behavior committed by third parties. But when a guest suffers an assault and immediately reports the incident, I expect at the very least to be heard, attention, support, and a serious stance. Relying exclusively on one's own lack of responsibility or various technicalities does not seem like an adequate response to an incident of this gravity. In conclusion, the trip itself could have left me with a wonderful memory: the excursions were fantastic, Kombo was a very well-prepared guide, and the human encounter with the Maasai was something authentic and precious, which I will carry with me well beyond the souvenirs purchased. Unfortunately, however, the numerous problems with the facility, the condition of the room, the poor service, the additional costs, the management of the beach, and above all the gravity of the incident I suffered and the subsequent management by the facility have inevitably heavily influenced my experience. For all these reasons, despite the positive aspects, my rating can only be 1 star out of 5. It is a real shame, because the human aspects and the experiences lived during the excursions could have made this trip an exclusively positive memory.