Abora Interclub by Lopesan

The hotel is basic, not a 4 star but definitely a 3 plus star. The food is excellent, the accommodation is basic but it is very clean which is a major plus. The animation team try hard but are nowhere near anything we are used to at other hotels in various countries. Having been in Turkey last year, everything - accommodation, drinks, entertainment, food, etc - pales into comparison. This is our 3rd night here (10 night stay) and we are extremely surprised to find that during the World Cup they are not streaming ANY matches! Surely a big miss. We have had to walk a fair distance to watch any match (and we’re Scottish so we’re not even in it!!). After an uninspiring ‘quiz night’ the animation team put QR codes on the screen to review - hence me wasting my holiday writing a review - and it is 10.49pm and all the lights have come on almost as a cue to leave and go to bed. I’m pretty sure I heard the guy say there is no animation team tomorrow - Monday - which is good for staff but surely there should be enough that it doesn’t affect customers? No actual shows at night of which you would expect in a 4star family holiday resort. It’s lovely but just missing the mark on a few things. Also - the shops on site have been closed every time we’ve tried to visit - which have been at different times of the day. We wouldn’t want to put anyone off coming here, as it is lovely but just points to consider.

10/10 from the minute we arrived. All the staff are amazing from the minute you leave the room the cleaners are so friendly and always smiling to the entertainers putting on the best shows I have seen and the MVPs behind the bars, everyone is amazing

Location is so beautiful and peaceful, the atmosphere is amazing and extremely friendly, we had a family room which was perfect for our family of two adults and two teenagers, the value was very good too! The cleanliness of the whole hotel is amazing, never actually been to a hotel that is as clean as this. The noise level is fine we didn’t have a problem with any noise The service was first class! The staff can’t help you enough and so polite. The amenities was very good! There is a shop, hairdressers and massage parlour on site with even a chemist and tattooist. Just a short walk down the road is a spar shop if you want anything else. The local beach is only a short walk from the hotel. Can’t wait to come back next year!!

Very short transfer from airport - nice hotel with super staff - very spacious rooms/suite perfect as travelling with my granddaughter. Felt very safe as an older lady with teenage girl.

We are just back from Abora Interclub Atlantic by Lopesan in Gran Canaria this morning. We had an amazing time. Hotel staff were all very helpful, welcoming and friendly. From reception staff to cleaners. We had two family rooms next door to each other on the ground floor. In one room was myself my husband our 6 and 8 year old. In the other room was our 19 and 14 year old boys. The hotel was perfect for all ages. The entertainment team were second to none. There was always something on during the day at the pool for all ages and the nighttime entertainment was brilliant. We had an all inclusive plus package where food and drinks were brilliant. Everything was clean inside and outside of the hotel. We used the hotel photographer for the kids and the picture turned out great. The facilities around the hotel are amazing. Sports pitches, outdoor gym area, two parks and other table sports dotted around. The pools were always busy however we did manage to get sun-beds each day and even booked the private beds one of those days for only €20 for the whole day. Our two youngest children still need a life jacket in the deeper areas of the pool and online it says they’re very strict with the flumes however we never had an issue. We removed the life jackets and one of us were always able to catch them at the bottom the the flumes. The life guards were always very relaxed but professional. The hotel is very child safety conscious but definitely within reason as I was worried the kids wouldn’t get to experience the flumes. We used the hotel hairdresser who was lovely. We got hair braids and myself my husband and eldest also got tattoos on site from Mr tattoo and he was amazing we are both so happy with his work. Check out was at 12pm and our rooms weren’t free to extent however the hotel offer complimentary rooms that you can freshen up in before being picked up for the airport which was amazing. This includes showers and fresh towels. If I was to be really picky and offer feedback I’d have liked the bathrooms in the hotel rooms to have been slightly cleaner (scrubbed around the sink and taps) and I felt the pool bar food was repetitive and a bit like fast food. This is just personal preference. I was a bit worried with the fact there was only one restaurant however it was never over crowded and as a family of 6 we always managed to get a table. All of the kids loved the food and found something every day they could eat. The hotel is within walking distance of the beautiful beach and lots of local shops. We ate out two nights and visited the shopping centre and water park which were all amazing. Hopefully I’ve covered everything. We will definitely be back.

We had the best time on our family holiday, the entertainment team were fantastic all day and night! The entertainment team were absolutely amazing and soo friendly! Food was fab all round and we had the best time, I was worried as I saw a a lot of mixed reviews but would recommend this hotel 10/10. We had a leak in our room and got upgraded to a beautiful villa all of the staff went above and beyond to make our stay as enjoyable as possible!

This hotel I honestly couldn’t fault The room was impressively clean , lovely decor with nice and spacious balcony room. Beds were comfortable and aircon worked perfectly Staff were pleasant, very on it with picking up cups etc so no clutter. Also buckets left around the hotel for people to put their cups in so makes collection easier which I thought was a good idea. Shops on site don’t stay open very long and I found the opening/closing time varied which would be a slight moan but honestly didn’t really affect us at 6 mins away is a spar. Noise level was great. We were directly above the food hall , obviously there is noise and I suppose it depends on where you are but we didn’t get bothered by it If you are the type to leave the hotel for excursions etc there are reps onsite who can book for you, similarly if you just want to have a wonder, if you ask reception to book a taxi into maspalomas there is plenty of markets and lovely beaches about 10 min drive away. (11 euros) Overall , this hotel was very pleasant and the prefect get away for me and my boyfriend. No sunbed wars (you did get the odd family who would ‘reserve’ beds) but never any trouble getting some shade Also very accessible from what I understand. Was always seeing accessible sunbeds, accessible tables, ramps etc

I have just returned from a one week stay at the Abora Interclub Atlantic by Lopesan Hotels. I stayed with my friend. This review is a true reflection and I hope it helps others when looking at this hotel. To start with the negatives. When we first arrived late at night and were given our room on the ground floor near a road, our balcony door would not lock. When we contacted reception they werent overly helpful. Being two young girls we were not happy to stay in the room if the door would not lock is this is a basic safety issue. They unwillingly moved us to a family suite for the night until the maintenance man could try to fix this in the morning. However, we were told that if he could not fix it then we would need to pay an upgrade of 42 euros per day to stay in this room or we would need to stay in the room with the unlocked door. They were annoyed because they had already placed us in a family room as they had ran out of double rooms which was on our original booking. This is not our fault. Customer service very lacking here. It states on jet2 when booking that there is a refundable deposit of 50 euros per room on arrival so we were expecting this however on departure we were only refunded 36 euros as they deducted 14 for the safe in the room. On the plus, the hotel was in general kept clean and tidy. The food was average, there was always something I could eat but it was often cold. Snack bar opens at 11 and quite often it would run out of food and not be restocked. The entertainment team was really good and friendly and were the best staff in the resort. You could see they were good with the young kids. The pool was nice and a good temperature.

Amazing value for money all staff friendly. Great choice of foods. Room on the smaller side but very clean and equipped

The entertainment team were amazing all work so hard day and night, brilliant shows and games made the holiday 👌

Very good hotel for families , make sure to rent a car from across the road to travel the island! Staff in the hotel are all very friendly and accommodating especially the cleaners!

We found this hotel on a list of top 10 hotels to visit with children, we have a 15 month old and I would say it didn't disappoint. Starting with the room, brilliant size for a standard fanily room. Loved addition of the little play tent in the corner with plenty of room to run around for little ones. Now the kids pool is just deep enough for them to walk around in or use a floaty. There are plenty of food options for little mouths as well, even a dedicated 'kids buffet' to give the older kids some independence at meal times. We didn't sample the kids clubs as ours not old enough yet but definitely will when she is. The staff are all so friendly and willimg to make faces and speak to the little ones. On an adult note, beer good, food good, sun good and morning cafe con leche a lifesaver. What more do you need 😀 All in all a lovely week at a lovely hotel

Lovely stay with the family. Room was clean and staff are generally friendly with the exception of the evening bar manager who seemed annoyed at requests for cocktails and shots. There were themed food nights however the selection felt very similar each night. The restaurant was clean however we were harassed by flys at every meal. 2 cap drink rule does mean longer bar queues and frequent visits. Premium inclusive upgrade not worth it for the additional couple of cocktails that are available. Poolside shade is limited. The pool is shut with no access before 9am so no early rising needed to reserve sun beds. However all shade spots were gone by 10 past 9. Enjoyed our stay but would likely look for alternate venues before considering a return.

Great room ( Junior Suite), Varied food daily. Clean resort. Plenty of sunbeds, staff helpful Especially Jenni (Table tennis) Good value break.

Terrible customer service, terrible food, and an overall terrible experience. One of the biggest disappointments was that children are not allowed to use the slide unless they can swim independently. They are not permitted to use armbands or go on with a parent, which was very frustrating. The food was consistently poor. It was often cold, repetitive, and largely consisted of fish dishes every day. The burgers at the snack bar were hard and cold, and flies were constantly around the food areas, which was very off-putting. Despite being an all-inclusive hotel, there were extra charges for things you would expect to be included, such as fresh orange juice and any cocktail that was remotely decent. On arrival, you’re also charged a £50 deposit, and there is an additional £2 per day charge to use the room safe. The late check-out process was equally disappointing. You cannot secure a late check-out in advance and are told to ask the day before departure, only to then be told there is no availability unless you’re willing to pay extra—and even then there’s no guarantee. Customer service throughout the hotel was poor. Even asking for something as simple as ice felt like an inconvenience to the staff. This was by far the worst holiday experience I’ve ever had, and I would not recommend this hotel to anyone.

This was our 5th stay at the Interclub! In my opinion the best hotel in Gran Canaria. Great location - extensive grounds with plenty of sun beds to go round. Staff are so friendly and welcoming. Name dropping some staff members who go above and beyond - Maria and Sara who work the bar and dining room - genuinely lovely girls. Nestor, who always welcomes us to paradise. Allison, in charge of entertainments - includes everyone she can. She produces magical entertainment shows. Rooms are immaculate, cleaned every day. Food - lots of choice. Varied and delicious dishes every day. We will be back very soon, possibly October. Next year, my eldest daughter, her husband and 2 children will be joining us at the abora Atlantic. Thank you to everyone once again for their kindness and another magical stay!

Stayed for 6 nights the beginning of January. Positives : -Beautiful pool area, set in lovely gardens. Plenty of sunbeds. -Food, not a huge amount of choice, but on the whole ok ( always cold though). The meat was especially tasty, well cooked and tender. Negatives: - Food cold and repetitive. - Only reception area (scruffy/dirty seating) to sit inside when cold at night. Unfortunately it was really cold every night we were there, so not enough seating. This meant we had to go out of the hotel to other bars, just to get warm. - Poor entertainment - Unfriendly staff - No atmosphere - Advertised as 24hour food and drinks, however the food is in one small cabinet and was usually empty. - Mouldy curtains, dated accommodation buildings, poor upkeep. We would not stay in this hotel aga -

Honestly, 1 of the best holidays we have had. The hotel was amazing, the staff, pool, room, atmosphere and value was top class. Will definitely be back and will be recommending the hotel to my friends and family.

Simply fantastic! Our best family vacation ever! The welcome was very warm, and the food is delicious and varied. The room was very clean, and we felt right at home. Our room was quiet, and the view of the palm trees and more was great. For our son, the kids’ pool and the playgrounds were a highlight, and the entertainment teams are very enthusiastic. Loved the snack area and friendly staff (Yummi Churros 😋) We were also able to make a fantastic dolphin Trip that we could easily book from our sunbed right in the Hotel!!! And we even saw Dolphins and whales!!! 😍 best Hotel!! We love it here and will be back.

Family group of 11 for 1 week premium plus AI. Hotel was great. Food was excellent. Facilities very good. Location is a bit remote and a €8 taxi ride into Maspalomas for the hustle bustle. Staff don't really explain clearly what is available on AI. We were drinking "local" beverages when we had actually paid for the premium package. Entertainment isn't the best we've ever experienced but certainly not the worst. The Summer Nights show was fun! The hotel grounds are quite spread out and a bit hilly with stair climbs (ramps are available) to the pool bar (which is actually nowhere near the pool). The rooms are serviced every day and very clean. The one let down would be the location but that shouldn't impact the score of the hotel itself. We had a ball and would recommend!