Abora Continental By Lopesan

Overall we had a pleasant stay, but there are some areas where the hotel could improve. The biggest positive is undoubtedly the staff. Everyone we encountered was excellent. Hard working, friendly and approachable. The restaurant waiting staff, cleaning staff, bar staff and entertainment team all worked tirelessly and always had a smile on their faces. The hotel was also kept spotlessly clean throughout, and the pool was the perfect temperature, making it enjoyable to use at any time of the day. Unfortunately there were a few disappointing aspects. The food was quite hit and miss. The fish was sometimes overcooked and also sometimes contained a lot of bones. There wasn't a great deal of choice for fussier eaters. Snack options between meals were also limited, and it was disappointing that ice cream wasn't available throughout the day on the all inclusive package. The wine from the tap was awful. The showers were frustrating to use, as it was difficult to get the water to a comfortable, consistent temperature. The pool was also noticeably smaller than it appears in the brochure. Overall, the fantastic staff and cleanliness made an enjoyable stay, but improvements to the food and drink would make a significant difference.

Nice hotel rooms are nice and clean Pool area was okay. Nice pool. Need more sunbeds and umbrellas Don't leave your sunbed for too long as you all get a ticket from the staff patrol in the sun beds. If you get two tickets they take your towels away Food was good all ways something to eat If you want a drinks go all inclusive plus to get branded drinks Standard drinks and cocktails where rubbish Staff where polite in the dining room, the bar stuff however apart from one were rude slamming drinks down when serving your and ignoring you if they were talking to someone else, mainly Spanish people trying serve your standard drinks until your paint out. You have paid premium plus

For the money paid and for a 3 star hotel, you can't really go wrong. The location is excellent, right next to the bus station which can take you litterally anywhere and for excursions etc. The rooms and overall hotel is spotless clean and maintained daily with fresh towels, bedding etc. There's no flies or mosquitos anywhere which is nice and refreshing. Food is well presented, normally a good temperature and was a good quality. It has the usual variety of an all inclusive hotel. Also no reports of any illness or poisoning associated with the food which is very good and shows the hotel have good standards of cooking and food hygiene. The all inclusive drinks are also good but recommend to see what drinks are actually included as you may want to select the plus option if you want branded drinks and more cocktails etc. The negatives. Like a lot of hotels around peak season, this hotel tries to accommodate beyond it's capacity which leads to, not enough sunbeds, chaos at the buffet restaurant and not enough chairs for the entertainment at night. Multiple times we couldn't get a sunbed or sit outside which was very disappointing to us. The other issue at the poolside was the fact so many women had there breasts exposed, not just when lying down, but whilst walking around and in the pools. It seemed to not make sense for the staff to police this since there other rules are so strict. The colleague monitoring the sunbeds is very questionable. We think it's good that there is a system in place to remove towels of those who leave for long periods. However what we witnessed was him removing towels from guests who had litterally gone in the pool or were having a snack at the snack bar which was unnecessary and just annoyed guests and left us constantly on edge every time we left our sunbeds. The real issue is again, too many guests however, I do believe you could easily fit another 50+ sunbeds in the outside area as it's very spacious. Staff are mainly very friendly and approachable, although the recent review about staff stealing a guests jewellery just before their departure as well as other thieving incidents is a bit unsettling. Overall our experience was good and would recommend this hotel.

Hotel was okay and food was good. Only negative was that we had a bottle of Grey Goose vodka stolen from our room. We reported it to reception who spoke to the cleaners who denied having it!! Luckily our valuables were in the safe. Be careful.

Nice hotel, good stay worth the money. However wouldn’t return. Start with the good points. Location Cleanliness Nice pools The all inclusive is great and definitely recommend upgrading your band. (Branded beers and spirits) Food is very good and Bad points It is too strict, go for a dip in the pool and you receive a card left on bed asking you not to reserve sun beds, they pay someone a wage to police this, I get that reserving sun beds isn’t good but it’s far over the top. I think the all inclusive bands is unfair as good as the gold is, we was given one too many daquiris as the server made too many we then gave this to a friend on purple band and we received a telling off for it. If you have booked? Don’t worry you will have a great time Thinking of booking? If the price is reasonable book it, you won’t regret it

We had a very disappointing stay at Abora Hotel Gran Canaria. The bathroom had visible mold, and the overall cleanliness of the room was unacceptable. It felt dirty from the moment we arrived, and the hygiene standards were far below what we expected. After we complained, we were offered another room, but unfortunately it had the same issues with mold and cleanliness. The problem was clearly not limited to just one room. We also felt that the hotel did not look like the photos shown online, which was very disappointing. The hotel was also extremely overcrowded. The pool areas, restaurants, and public spaces were constantly packed, making it difficult to relax and enjoy our holiday. The food was fine and there was enough variety, which was one of the few positive aspects of our stay. What made the experience even worse was the way the manager handled our complaint. There was very little understanding or empathy, and we did not feel that our concerns were taken seriously. Instead of trying to resolve the issue, we felt dismissed. The situation became so unacceptable that we decided to leave the hotel and book another hotel at our own expense so we could continue our holiday in a clean and comfortable environment. Unfortunately, based on our experience, we cannot recommend this hotel. Cleanliness, customer service, and overall comfort need significant improvement.

Everything was perfect except few exceptions : 2 persons from pool bar should learn to treat foreign people with a bit more respect and learn English, the pools needs maintenance especially the kids ones and they need some anti slipping paint i saw 2 kids smashed their heads and the water was filthy needs more chlorine or treatment on all of them , food was great , animation great especially the midnight pool party with foam! Big rooms and clean , would definitely recommend to my friends and will 100% return! Thank you Abora Continental!

Overall, we had a very pleasant stay at this hotel. The hotel is well maintained and has a welcoming atmosphere. Although it isn't particularly modern, everything is in excellent condition and well cared for. The beautiful gardens surrounding the pools are especially impressive and give the hotel a lovely, relaxing feel. It is clear that the property is maintained to a very high standard. One thing that really stood out was the cleanliness of the restrooms—they were absolutely spotless at all times, which says a lot about the hotel's overall standards. The service was friendly and efficient throughout our stay. The food exceeded our expectations and was consistently of a very high quality, with plenty of variety and excellent flavors. The drinks were also excellent, making the all-inclusive experience feel well worth it. The only real downside was the music played around the swimming pools during the day. Much of it consisted of hard rock and classic rock, which didn't really match the relaxed holiday atmosphere. We felt that more carefully selected music would have created a warmer, more enjoyable ambiance. Despite that, we thoroughly enjoyed our stay. The excellent food and drinks, outstanding cleanliness, beautiful grounds, and attentive service made this a hotel we would happily recommend.

We came to this hotel on 15/06 late that night and when we booked it said there is 24/7 snack bar and drink. The drink is available but the only thing in the “snack bar” is cheese and ham sandwiches without butter in a little fridge. We were also not told about where you could smoke so when we had a cigarette on the balcony, the security had seen this and then send a letter though the door attempting to fine us €100 when we hadn’t been told. The only two places that you can smoke are in right out the front of the hotel or out the back the other side of the hotel that at night I wouldn’t want to smoke there as it is pitch black. The food is okay but three day out of ten days we had to eat out as nothing appealed to us. The location is very good near most things you would need and there is a bus station within a two minutes walk that gets you to most places. The tv doesn’t have anything on really just the hotel channel. On the second to last day we received another letter moaning about us using sun lotion in the room. It was a spray suncream which we used in the shower only so to me it just seemed as though they didn’t want to clean. We paid extra for deluxe double bedroom that ended up being to two singles pushed together. The cleaner mostly would only make the bed and walk out, no clean bedding and would moan about the bag of rubbish we left but they provided no bin in the room. We also found small bits of glass on the floor that got stuck in my foot. There was only one glass cup in the room and it wasn’t broken which makes me feel like they mop all the rooms with the same mop and water on the floors or even that they smashed the glass and hadn’t cleaned up properly. The bar staff were very nice and kind. I would only stay here again if the price was right. I wouldn’t pay more than £100 pp/pn anything over that is wrong. The whole hotel needs some love and redecorating with water marks on walls and roof, broke tiles around the pool that is very dangerous. The cleaners woke us up most mornings early to see if we wanted our room cleaned and took our do not disturb sign so we didn’t have a choice. The best thing which I cannot fault at all was the entertainment team. They have been the best part of the holiday as they get to know you by name and are very encouraging to join in on activity. They put on amazing shows in the evening and really are very nice and welcoming. The entertainment team are not here on Mondays that leaves you with a dj during the day which was good. However the evening show that was there on Mondays were quite bad as she said she was a singer but just danced most of the time as it seemed she didn’t know the lyrics. We cannot thank the entertainment team enough as I feel they really made our holiday great considering

We stayed at this hotel a couple of years ago and were so impressed with the staff and hotel overall that we went back again last week. We had 3mailed and requested a high room , which we were given, room 749 which had a side view on the top floor. The room was cleaned every day and the cleaner was very friendly. In the bathroom is shampoo and conditioner, and there’s a soap dispenser by the sink. It has a shaving mirror and hair dryer. The tv has a few English channels. The road outside is quite busy but we hardly heard a thing as we were high up. Pool towels are free but if you want to change them for fresh ones during your stay it’s €1 a time. The safety deposit box is €2 per day. There’s plenty of choice of food in the restaurant and it was always being monitored and refreshed/replaced when each item got low. We went for a walk each morning and had a couple of hours sunbathing in the afternoon. We found loungers on the left hand side sunbathing area by the kiddies hut. The hotel was pretty much full and towards the end of our stay it did get annoying when we’d got our seats early for the evening entertainment only for some ignorant ladies to come and stand directly infront of us blocking our view and refusing to move. The evening entertainment is predominantly performed by the hotels entertainment team but they do a great job and narrate everything in multiple languages . We walked to the yumbo centre a few times as they had a massive free stage and area for tourists to go in and enjoy the acts FREE . I think it was called MMT (music meets tourists) and the bars around weren’t dear (some were €2 for a big beer) and there were plenty of places to eat. It’s about a 25 minute walk from the hotel. We enjoyed a leisurely beer or 3 in the Mardi Gras bar where it’s €2 for a big frozen glass cold beer . There is a free bus to mogan mall in Puerto Rico. You can get it from the hotel bull, just down the road from our hotel. The pick up times are clearly displayed on several bus stops in the area the shopping centre is huge and after we had been around it we walked to to the beach and harbour area of Puerto Rico and had a few beers in a lovely rooftop bar for €1.50 each and relaxed and watched the world go by before walking back to the mall bus stop (about 30 mins). We had a late flight home so weren’t being picked up until 6:40pm but when we asked to keep the room on we were told it was not possible (for a second I thought I heard him say it was €20 per extra hour, but then he said it was not possible) but because we arrived late (around 11pm) he said we could use the all inclusive facilities all day and use their shower rooms downstairs before we left. Overall there were a couple of little things that could have been improved on but that’s not stopped me from giving this honest 5* review. Yes we would come back again but maybe in March or September when it’s not quite so hot.

Amazing location food and staff it’s a shame there is not lot of places in the hotel you can smoke and I noticed that people were vaping around the pool could do with a few more chairs for the entertainment in the evening which was amazing

Good hotel in a good location food was average but always something. Loved the fact sunbeds were monitored Room was spotless as were communal areas We found staff friendly and helpful Great views from our balcony

Great experience please try hotel you will not be disappointed staff are wonderful,food for all dietary options location good for getting around island bus service good, entertainment daily for all ages good value for money

Just came back. Location is good and the rooms are lovely, the food was excellent and the pool area absolutely superb. Serbo and Bobby on reception were lovely, helpful warm and friendly as was Gabriel aka "Batman" who kept a strict patrol on sunbeds being reserved with towels and people not being there for hours which was really good to see this being controlled. Other staff - apart from a few housekeeping staff saying hello and giving a smile I found the majority of staff not particularly friendly. My main problem was the "pool bar" situated next to the main pool - you cannot get a drink unless you are dry!!!! I don't understand this as they could just put mats round the edge of the bar and you can get a drink when you get out - the sun loungers are spread out over a large area and if you are away from the main area it is a pain to have to dry off at your sunlounger before getting a drink. Good value for money for food and drink and pools wise but will not go back to this hotel

Absolutely awful experiance. Staff are so rude. Most things in the room do not work. Food is awful had to go out most nights to eat and to top it off no sun lounges available at the weekend due to Letting in too many people. Honestly not worth the money.